Qantas reaches new agreement with cabin crew

Sydney, 16 December 2011

Qantas short-haul cabin crew have voted in favour of a new enterprise bargaining agreement (EBA).

The three-year agreement, reached with the Flight Attendants Association of Australia’s Domestic / Regional Division (FAAA), will ensure Qantas continues to offer very competitive pay and employment conditions for cabin crew in Australia.

This is the first major EBA reached at Qantas since the recent industrial disputes with three other unions and applies to around 2,150 customer service managers and flight attendants.

Qantas Group Executive Operations Lyell Strambi said the airline was pleased that cabin crew had reached a new agreement.

“Qantas is a great employer and we continue to offer excellent opportunities, pay and conditions for our employees,” Mr Strambi said.

“Our cabin crew play a vital safety and customer service role for our passengers during every single flight.

“We have been able to negotiate a good outcome with the FAAA, providing a 3 per cent pay increase each year for three years as well as some changes to increments and improved flexibility for Qantas.”

Mr Strambi said that the arbitration process with the pilots’ union, licensed engineers’ union and Transport Workers Union was continuing before Fair Work Australia.

“Our message to customers is that they can continue to book Qantas flights with absolute confidence,” he said.

“The arbitration process is run separately for each union. Irrespective of the timeframe for the Fair Work Australia process, the unions are unable to take industrial action for the period of arbitration and for the period of the EBA determination – which could be up to four years.”

Issued by Qantas Corporate Communication (5345)