Qantas update on ASU Industrial Action

Sydney, 02 August 2002

Qantas will today carry more than 90 per cent of the number of people it would usually carry on a Friday.

Qantas will achieve these volumes despite national industrial action taken by the Australian Services Union.

Qantas estimates that fewer than 30 per cent of staff covered by the ASU took industrial action today, although the percentage of rostered check-in staff who took action was higher than this at Sydney, Melbourne and Brisbane airports.

Many people who were booked to travel today changed their plans and travelled yesterday or will travel tomorrow or in the near future.

Executive General Manager Kevin Brown said:

* all international flights operated as scheduled;* all QantasLink flights to regional Australia operated as scheduled;* all domestic flights operated in accordance with the new schedule issued on Wednesday evening.

Mr Brown said there were delays, particularly during the early morning peak hour period, but overall today’s operations ran smoothly in the circumstances.

Qantas apologises, once again, to all customers who were delayed, disrupted or inconvenienced by today’s industrial action.

Today’s dispute related to a wage claim by the ASU.

Qantas has offered a 3 per cent per annum wage increase for the next two years, plus a bonus of 3 to 4 per cent for the year to 30 June 2002.

Three other Unions – the TWU, AMWU and AWU – have accepted 3 per cent wage increases going forward.

Qantas believes its offer is fair and reasonable and remains open to discussions to reach an agreement.

Issued by Qantas Corporate Communication (2746)