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QANTAS MAKES CHANGES TO INTERNATIONAL CHECKED BAGGAGE POLICY

SYDNEY, 02 April 2012

Qantas will introduce changes to its international checked baggage policy next month, moving from a weight system to a piece and weight system.

The changes provide customers with a simplified policy and better alignment with the Qantas domestic checked baggage policy, which changed in June 2011 to a piece and weight-based system.

The piece and weight baggage system is also used by a number of oneworld™ carriers including British Airways and American Airlines.

Last year, over 70 percent of Qantas customers travelling international Economy travelled with one piece of checked baggage.

The new international policy will apply to all tickets issued on or after 2 May 2012 for Qantas international flights and oneworld™ partner flights with a ‘QF’ flight number.

The policy now offers customers the following allowances on Qantas International services with a ‘QF’ flight number effective 2 May 2012:

International

Cabin

Tier

New International Allowance

Economy

North and South America

Non Frequent Flyer, Bronze

2 pieces up to 23kg each

Qantas Club*,Silver*, Gold*

3 pieces up to 23kg each

Platinum*

3 pieces up to 32kg each

Economy

Other International routes

Non Frequent Flyer, Bronze

1 piece up to 23kg

Qantas Club*,Silver*

2 pieces up to 23kg each

Gold*

2 pieces up to 32kg each

Platinum*

3 pieces up to 32kg each

Premium Economy

Non Frequent Flyer, Bronze

2 pieces up to 23kg each

Qantas Club*,Silver*, Gold*

3 pieces up to 23kg each

Platinum*

3 pieces up to 32kg each

Business

All customers

3 pieces up to 32kg each

First

All customers

3 pieces up to 32kg each

Infants^

N/A

1 piece up to 10kg


Note: No single items of checked baggage may exceed 32kg
*Only applies on Qantas operated international jet flights with a Qantas flight number
^Adults travelling with an infant may check in up to three infant items free of charge.

Customers with bags exceeding their checked baggage allowance (except for travel from Japan) can pre-purchase additional baggage allowance at discounted rates online at qantas.com before travel and Qantas Frequent Flyers can pay using points.

For more information on the new Qantas checked baggage policy, customers can visit qantas.com/baggage.

Issued by Qantas Corporate Communication (5386)
Email: qantasmedia@qantas.com.au