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Finding Your Booking Reference for Your Hotel Booking

Hotels in Australia and New Zealand

For hotels in Australia or New Zealand your hotel booking reference consists of two letters and six digits separated by a forward slash, for example: QB/123456. You must enter the complete booking reference and your last name to view your booking online.

The booking reference is used to uniquely identify your booking, so ensure you keep your booking reference secure. It appears on the hotel booking confirmation page and on the e-mail confirmation that is sent.

Example of Australian domestic booking reference

International Hotels

Your international hotel booking reference consists of nine numbers. You must enter the complete booking reference and your last name to view your booking online.

The booking reference is used to uniquely identify your booking, so ensure you keep your booking reference secure. It appears on the hotel booking confirmation page and on the e-mail confirmation that is sent.

Hotel Booking Confirmation Page

Example of International Hotels booking reference

E-mail Confirmation

Example of e-mail confirmation