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Online Booking Help

There are six steps in the booking process.

Booking steps

View a demonstration of some of the new booking features, or select a step below for detailed page help.


How do I find the cheapest fare?

  • Try to book well in advance. Red e-Deals are subject to availability, and being our lowest fares they sell fast.
  • Try to avoid peak travel times. For domestic fares, these are mid-morning and early afternoon, Monday mornings, Friday evenings, Sunday afternoons, and public holidays.
  • Be flexible. Have alternative times and dates ready just in case the first preference is not available.

Note: Have all your details handy including credit card details and Frequent Flyer number. The booking engine is designed to timeout after 30 minutes of inactivity for security purposes.