Online Booking Help

There are six steps in the booking process.

View a demonstration of some of the new booking features, or select a step below for detailed page help.

Step 1 - Search
Step 2 - Select
Step 3 - Review

Step 4 - Passengers
Step 5 - Purchase
Step 6 - Confirmation

FAQs

How do I find the cheapest fare?

Try to book well in advance. Red e-Deals are subject to availability, and being our lowest fares they sell fast.
Try to avoid peak travel times. For domestic fares, these are mid-morning and early afternoon, Monday mornings, Friday evenings, Sunday afternoons, and public holidays.
Be flexible. Have alternative times and dates ready just in case the first preference is not available.

Note: Have all your details handy including credit card details and Frequent Flyer number. The booking engine is designed to timeout after 30 minutes of inactivity for security purposes.