The qantas.com commitment to you
A great journey starts with a great booking experience. That's why at qantas.com we deliver value, service and advice, so that you can book with confidence.
You will find great value every time you book at qantas.com with no booking fees.
No booking fees
There are no booking fees when you book your flights or other travel products such as hotels, cars, insurance, activities, shows and events direct at qantas.com. This means that you will have more spending money when you reach your destination.
Be rewarded for more than the flights you take. Explore qantas.com to discover the many ways you can earn Qantas Points - from hotel bookings to car hire and more.
When travelling, it's nice to know you're not alone. At qantas.com, we are committed to giving you the best service online, on your mobile and via our 24/7 global telephone support centre.
Manage your booking online 24/7
Manage your booking when it suits you. You can check in, change your booking, upgrade your flights, select seats, buy additional baggage and more with Manage Your Booking.
If things don't go to plan, you can get help when you need it. Call a Qantas Contact Centre from anywhere in the world, at any time of the day or night. Wherever you are, we're only a phone call away.
Stay connected on the move. View qantas.com on your mobile to check in for domestic flights and access real time flight status, as well as information on lounges, timetables and your Frequent Flyer profile.
Arrive at the airport relaxed. Check-in and select your seat before arriving with online check-in at qantas.com.
Select your seat immediately after booking with Advance Seat Selection. Free on domestic flights and for eligible customers on international flights, you can now relax knowing that you have selected the right seat for you.
Frequent Flyer account management
Realise the full potential of your Qantas Frequent Flyer account. Use qantas.com to manage your account, and earn and redeem Qantas points.
Use our travel experience to create yours. At qantas.com, our travel correspondents offer the best advice to help you enjoy the journey.
Discover insider hints and tips from those in the know with a like-minded travel community of Qantas Frequent Flyers, Qantas staff, travel writers and experts at Travel Insider.
Trusted travel products
Be confident you are getting it right with trusted travel products from our partners. Choose from our comprehensive range of hotels, car hire, activities, transfers, insurance, events and more.
Discover our destinations and learn about flight durations with our Route maps.
View timetables for Qantas, QantasLink, Jetstar and other partner airlines up to 365 days in advance. Check out new routes, airport information and the latest news on any possible delays.
Get the details right. Find out visa and health requirements and information about travel documents and customs in our handy Travel Checklist to help you plan your trip.