Jakarta Soekarno Hatta International Airport

Airport Location

  • 30km (19 miles) from the city in Cengkareng, Tangerang.


Qantas Flights

  • Qantas flights QF1-QF399 operate from Terminal 2D.
  • oneworld carrier Cathay Pacific and Japan Airlines also operates from this terminal.

Departure Information

Ticket Counter

Located on the Departures level, Level 2.
Limited ticketing facilities are provided by PT Jasa Angkasa Semesta.
Open from 6am to 11pm.
Contact the local Qantas office for assistance.


Check-in is located at counter 25-29 on the Departures level, Level 2.
Opens 3 hours before departure.

Online Check-in is available for Qantas international flights (QF1-199), and other eligible connecting flights operated by oneworld, partner and codeshare airlines. Online Check-in opens 24 hours before your flight departure and closes 2 hours before international flight departures.

Note: For Qantas codeshare flights, customers may need to check in with the operating carrier rather than with Qantas. Ask airport staff for more detail.

Flight Status

View our real time Flight Status page for up-to-the-minute departure information.

Arrival Information


Baggage carousels are located in the Arrivals Hall, Level 1.

Information monitors display flight carousel numbers.

Baggage Services is handled by PT Jasa Angkasa Semesta.

The counter is located in the Arrivals Hall.

Flight Status

View our real time Flight Status page for up-to-the-minute arrival information.

Transfer between terminals

A free shuttle bus operates between the domestic (Terminal 1 and Terminal 3) and international (Terminal 2) terminals every 15 minutes from 7am to 10pm.

Travel time is approximately 10 minutes.

Lounge Information

Find out more about lounge features, operating hours and access to the Jakarta Terminal 2 Associated Lounge.

Transport Information

Transport Details
Car The airport is approximately a 45 minute drive from the city.
Parking rates start at IDR4,000 for 2 hours and IDR2,000 for each additional hour.
Taxis Fares are approximately IDR80,000 to IDR120,000 to the city.
Buses Damri operate regular bus services to the city.
Fares start at IDR20,000 per person one way.
Car rentals Visit our cars section to make a booking.
Limousine Blue Bird Company provide a Limousine service.
Prices start at IDR170,000.

Airport Services & Facilities

Facility Details
Toilets Located throughout the airport.
Disabled toilet facilities are also available.
Showers Shower is only available at Business and First Lounges.  
Baby change rooms Located in the toilets.
Post Box Located in the Departures Lounge.
A post office is located in the Airport complex and is open from 9am to 5pm Monday to Friday.
Internet Located in the Departures Lounge.
Currency exchange Located in the Arrivals Hall and Departure Hall.
Public telephones Located throughout the airport.
ATMs Located throughout the airport.
Tourism information Information counters are located in the Arrivals Hall, Level 1.
Open from 9am to 10pm.
Baggage Trolleys Located throughout the airport.

Free of charge.

Baggage Storage A Left Baggage Service is located in the Arrivals Hall.
Cost starts at IDR25,000 per piece per day for up to 10kgs.


Lost property Contact lost property.
Meet and Assist Passengers requiring assistance should go to the counter located near the entry door of the Departure Hall, Level 3.

Book a flight to Jakarta.

Information is correct as of November 2014.
Times and prices quoted are a guide only.