“In the past 12 months, we added 20 new routes to our domestic network to meet customer demand. We restarted flights to 19 international ports and announced eight new international routes. We’re investing in new and more efficient aircraft, new lounges and new technology to making flying even easier and more enjoyable for our customers.
The impact of the pandemic on the Qantas Group has been staggering. But the support of our people, our customers and our shareholders has meant we’ve come through the other side stronger, more resilient and with great plans for the future.”
– Alan Joyce, Qantas Group CEO.
Qantas was founded more than 100 years ago in the middle of turbulent times. In 1920, the world was recovering from the Great War and a devastating pandemic. Throughout our long history, we've faced many periods of upheaval, uncertainty and dealt with many sudden shocks.
We draw strength from this history and know we've always come back from a crisis stronger than before.
In June 2020Opens external site we outlined a three-year plan to guide the Qantas Group through the COVID-19 pandemic and be ready to recover quickly once the crisis passed.
The overall aim was to rightsize and restructure to remove $1 billion of costs from the business annually from FY23 onwards. We've already delivered $920 million in cost benefits, creating a more competitive, agile and resilient company.
In the past year, we've seen the world transition to living with COVID-19 as lockdowns and border restrictions eased and travel demand surged. During the year we added more than 20 new routes to our domestic network and restarted flights to 19 international ports as well as announcing eight new international destinations.
As our operations recover and travel rebounds, we're investing in new and more efficient aircraft, new lounges and new technology to making flying even easier and more enjoyable for our customers.
We’re also investing in our people in recognition of their contribution to our recovery and to ensure we retain - and continue to attract - the talent we need. We’re sharing the benefits of the recovery with our people, including incentives and share rights as we reach important recovery milestones and other conditions.
Our training pipeline is busier than ever, and we're investing in new facilities with our new cabin crew training centre opened at our Mascot campus in August and a new pilot training centre scheduled to open in Sydney in early 2024.
As we turn the corner from the pandemic to recovery, there's a lot to look forward to.