Check in

If your flight is eligible for online check-in, follow these four simple steps:

1. Make sure you're within the correct time frames. Online check-in is available from 24 hours until 30 minutes before the flight leaves for domestic flights. For international travel, it's 24 hours until 90 minutes before departure.
2. Enter your booking reference and last name to find your booking. You can also do this through manage booking or your bookings if you're a Qantas Frequent Flyer.
3. Follow the steps to check-in
4. Use your boarding pass to board your flight.

Travelling with checked bags?

Don't forget you need to drop your bags at least 30 minutes before departure for domestic flights and 90 minutes for international flights.

View checked baggage allowances

View carry-on baggage allowances

• check-in with just a few simple taps and you’re ready to fly
  
• access your digital boarding pass from the home screen of the app
• be one of the first to know when check-in has opened
• receive real time information of your flight departure time and gate information 
• add your boarding pass to the apple wallet (for Apple customers only)
• view  and change your seat

Want to know how the Qantas App can make travel easier?

Download it today

1. Enter your booking reference and last name to find your booking. You can also do this through manage booking or your bookings if you're a Qantas Frequent Flyer. 
2. On the review page, you'll see “Not flying anymore” at the bottom of your Trip Summary, click through to begin undo check-in.
   
3. You'll be presented with frequently asked questions. Once ready to undo check-in, click continue and the confirmation page will be displayed with options to check-in again. 
   

1. Access your digital boarding pass from the home screen of the app. 
2. On the boarding pass, you’ll see “Not flying anymore” underneath View / Change Seat, tap to begin undo check-in.  
   
3. You’ll be presented with frequently asked questions. Once ready to undo check-in, click continue and the confirmation page will be displayed with the ability to check-in again by clicking continue.
   

On arrival at the airport, skip the queues with the self-serve kiosks^*. Follow the prompts to check-in and print your boarding pass. If you're travelling with bags, you can print bag tags at the kiosk before dropping them off at the bag drop. 

At the check-in kiosks you can also:

• view your flight details
  
• change your allocated seat
• check-in a companion travelling on the same flight in the same cabin but on a different booking
• input your Frequent Flyer details^~.
  

Proceed to the bag drops.

If kiosks aren't available at the airport you're flying out of, see one of our friendly staff at a check-in counter located in the Departures area.

Make sure you have your booking reference, e-ticket, passport and any relevant travel documents.

First passengers, Platinum Frequent Flyers and oneworld Emerald members are able to check-in at the dedicated First Check In Suite at selected international airports, and fast-track through Immigration.

Premium passengers (Business and Premium Economy), Gold and Silver Frequent Flyers, and oneworld Ruby members have access to dedicated Premium Service Desks in all international ports.

You can also check-in easily at our self-serve kiosks located in the departure area before security. Follow the prompts to check-in and print your boarding pass. If you're travelling with bags, you can print bag tags at the kiosk before dropping them off at the bag drop. Our customer service agents are on hand to offer help if you need.

At the check-in kiosk you can also:

• check-in for your return flight that same day⁺
• change to an earlier flight^#
• view your flight booking details
• check-in a companion travelling on the same flight in the same cabin but on a different booking
• input your Frequent Flyer details^~
• upgrade your flight using Qantas Points^**.

Domestic flights departing from an international terminal (QF1-QF399) are flights between Australian capital cities that connect to or from a Qantas International service. For example, QF9 from Melbourne to Perth which continues on as QF9 from Perth to London.

If you're travelling on a domestic flight departing from an international terminal (QF1-399), there are important points to consider: 

• Photo identification is required for customers over 18 years of age.
• Check-in is at the International terminal of the city you're departing from.
  
• International check-in times apply, so it's recommended you arrive at the airport two hours prior to your flight. Check-in closes 60 minutes prior to departure. 
• These flights are subject to International security screening. Restrictions apply to the amount of liquids, aerosols and gels you can bring in your carry-on baggage.
• Airport Customer Service Agents will check your ID and attach a 'D' (Domestic) sticker to your boarding pass.
• You must keep your boarding pass and present it at Customs clearance points at the commencement and conclusion of your domestic trip. This is required to comply with the Migration regulations administered by the Department of Immigration and Citizenship (DIAC).

Find out more about domestic passengers travelling on international flights at Australian Customs and Border Protection ServicesOpens external site in a new window.

Platinum, Gold, Silver Frequent Flyers, Qantas Club members and customers travelling in Business can check-in or drop off baggage at the Premium Service Desk when travelling on domestic flights.

The friendly, professional staff at our Premium Service Desks can arrange your international connections, help make changes to your journey and assist with any advice you may need.