50th Anniversary of Qantas Lounges Competition

Terms and Conditions - Game of Skill

1) Information on how to enter forms part of the terms and conditions of entry. Entry into the promotion is deemed acceptance of these terms and conditions. Headings in this document are included for ease of reference and do not affect interpretation in any way.

2) The promoter is Qantas Airways Limited of Singapore Changi Airport T1, PO Box 323, Singapore 918144, telephone number: 6318 0943 (Promoter).


3) All references to time in this document are a reference to the local time in Singapore (SGT) on the date stated. The contest period commences 12.01am (SGT) on Wednesday 16 August 2023 and ends 11.59pm (SGT) on Sunday 3 September 2023 (Promotional Period).

Eligibility to enter

4) Entry is open to residents of Singapore, who are 18 years or older, excluding directors, management, employees and their immediate families of the Promoter and its related bodies corporate and registered travel companions of employees of the Promoter and its related bodies corporate (Eligible Entrants).

Entry into the promotion

5)To enter, Eligible Entrants must during the promotion period:

(a) Be a subscriber to Qantas Red eMail and check the box to receive offers from Singapore.

(b) Complete the competition entry form on the following competition landing page including valid contact details: Competition landing page.

(c) Share with us in 50 words or less on why you love Qantas and London.

6) The Promoter is not responsible for any lost, late or misdirected entries.

7) Eligible Entrants are permitted one entry (multiple entries are not permitted).

8) The time of entry will be deemed to be the time the entry is received by the Promoter.

9) Travellers need to be fully vaccinated or eligible to enter the end destination, subject to prevailing government regulations.

10) The Promoter reserves the right, at any time, to verify the validity of entries and Eligible Entrants (including an entrant's email, identity, age, and place of residence) and to disqualify any entrant who tampers with the entry process. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

Judging of entries

11) The judges’ decision is final and no correspondence will be entered into. Chance plays no part in determining the winning.

12) Entries will be judged based on creativity and originality of the answer to the question - Tell us in 50 words or less, “Why you love Qantas and London.”

13) Judging and announcement of the winner will take place by Tuesday 5 September 2023. Judging will be conducted by the Promoter and will take place at the offices of the Promoter.

The Prize

15) There will be one (1) prize. The winner will be awarded one pair of Business return tickets for the prize winner and his/her accompanying travel companion from Singapore to London (Heathrow), on Qantas (QF) operated flights. The prize includes complimentary International Business lounge access in Singapore and London for the winner and his/her accompanying travel companion.

16) The prize includes GST and taxes. Unless otherwise stated, the prize does not include travel insurance, passports, visas, meals, ground transportation, flights, accommodation or any other costs of a personal nature. Compliance with any health or other government requirements is the responsibility of the prize-winner and his/ her companion. The Promoter makes no representation as to the safety, conditions or other issues that may exist at any destination. Prize travel is subject to Qantas’ General Conditions of Carriage.

17) Prize travel is subject to availability at the time of booking and prize travel is subject to availability of prize travel fares at the time of booking. The winner and his/her companion must travel together on all prize travel and will not accrue Qantas Points on any element of the prize. An upgrade cannot be purchased on airfares with cash or Qantas Points.

18) Prize travel must be booked at least 21 days prior to departure date. Prize travel must be 01 March 2024 and completed by 31 August 2024. There can be no changes to travel arrangements once tickets have been issued, or standard change fees will apply.

19) Travelling period of the prize (including return flight) is 9 September 2023 to 31 August 2024. Travel is not permitted between 20 December 2023 and 09 February 2024.

20) Each prize must be taken as stated and no compensation will be payable if a winner is unable to use the prize as stated. Prizes are not exchangeable or redeemable for cash or other goods or services.  A prize cannot be transferred to any other person, unless agreed to by the Promoter. It is a condition of accepting a prize that the winner accepts the conditions of use of that prize.

21) If the prize (or part of the prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.

Notification of the winner.

22) The winner will be notified by email via his/her Red Email subscription email address by Tuesday 5 September 2023, 6pm (SGT). The winner will be provided with an email address to contact Qantas Airways Limited on redemption of the prize, and the winner must reply to the email address provided with the contact details by 5pm (SGT) within two (2) days of being notified.

23) Upon notification, the winner must contact the Promoter and provide the requested (and valid) information via email by 5pm (SGT) on Thursday 7 of September 2023. Failing to do so or, supplying wrong or missing information resulting in the Promoter being unable to contact him/her, will forfeit his/her prize. The Promoter will take no follow-up action.

Right of the Promoter to rejudge

24) As part of judging, the Promotor will select the following three (3) Eligible Entrants to be used as backup winners in the event that an entrant is unable to satisfy the promotion terms and condition or forfeits or does not claim a prize. For any prize that remains unclaimed by 5pm SGT on on Thursday 7 of September 2023 within two (2) days of being notified, the Promoter will award the prize to the backup winner in the order judged by the Promotor, subject to any written direction given under applicable law. Any replacement winners determined in accordance with the entry requirements in clause 5 will be notified by via his/her Red Email subscription email address. The decision of the Promoter shall be final.

Limitation of liability and variation of terms

25) If any act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions, the Promoter will not be liable for any failure to perform or delay in performing its obligations. The Promoter reserves the right (subject to any applicable law) to cancel, terminate or modify or suspend this promotion.

26) The Promoter, its related bodies corporate and their respective officers, employees, contractors and agents (Promotion Parties) will not be liable for any losses, damages, expenses, costs or personal injuries arising out of this promotion, the promotion of this promotion or the use of any prize, including but not limited to any breach of these terms and conditions, contract or tort (including negligence) and any other common law, equitable or statutory remedy (Damages) whatsoever, including but not limited to direct, indirect and consequential Damages, including Damages that cannot reasonably be considered to arise naturally and in the ordinary course of things, even if those Damages were in the contemplation of the Promotion Parties.

27)The exclusion of liability in clause 26 does not apply to limit or exclude liability:

a) For personal injury or death suffered or sustained in connection with the supply of goods or services which are supplied by the Promoter in the ordinary course of business. To remove doubt: third party goods or services, which other than in connection with this promotion, are in the normal course of business supplied by a third party unrelated to the Promotion Parties, are not supplied by the Promoter in the ordinary course of business; and the Promoter’s Conditions of Carriage and general booking conditions (and any exclusions contained therein) apply despite any statement to the contrary in these terms and conditions; or

b) To the extent it is not permissible at law to limit or exclude liability in the manner contemplated in that clause (in which case that liability is limited to the maximum extent allowable by law).

Entry details and privacy

27) Entry details remain the property of the Promoter. The name and recording of the winner may be used for promotional purposes by the Promoter, unless the winner otherwise notifies the Promoter at the time of accepting the prize. Entrants consent to the Promoter using personal information provided in connection with this promotion for the purposes of facilitating the conduct of the promotion and awarding any prizes (including to third parties involved in the promotion and any applicable statutory authorities) and to conduct marketing activities. Without limiting the foregoing, entrants’ personal information provided in connection with this promotion will be handled in accordance with the Promoter’s Privacy Statement, a copy of which is available at  https://www.qantas.com/sg/en/support/privacy-and-security.html.

Tax Implications

28) The Promoter accepts no responsibility for any tax implications that may arise from accepting a prize. Independent financial advice should be sought.