Will I earn Qantas Points for a Classic Hotel Reward?
No, you will not earn Qantas Points on a Classic Hotel Reward booking.
Can I change or cancel my Classic Hotel Reward booking?
Cancellation and refund policies and conditions differ for each hotel, check at the time of booking. If you need any assistance with your booking please contact Qantas Hotels on 1300 738 206 between 7am and 10pm (AEDT).
Can I use a Qantas Hotels voucher for a Classic Hotel Reward?
No, you cannot use a Qantas Hotels voucher on a Classic Hotel Reward booking.
Who do I contact for assistance with my Classic Hotel Reward booking?
You can call Qantas Hotels on 1300 738 206 between 7am and 10pm (AEDT), seven days a week.
What are the payment options for a Classic Hotel Reward?
A Classic Hotel Reward can only be booked using Qantas Points.
Can I book an international hotel through Classic Hotel Rewards?
No, currently you can only book these great offers on Australian hotels. If you want to use your Qantas Points to book international hotels, you can instead use the Points Plus Pay payment.
What happened to Classic Hotel Rewards on international destinations?
Classic Hotel Rewards is currently not available for international bookings due to a technical issue sourcing these offers from our hotel partners. We are working to bring back Classic Hotel Rewards for international hotels in 2019.
How far in advance can I book?
Bookings can be made up to 12 months in advance.
How many hotel rooms are available?
Availability is limited, especially during peak times such as school and public holidays. Tip: If your chosen hotel is not available as a Classic Hotel Reward check back again later as additional rooms may be released sporadically.
How do I view Classic Hotel Reward availability and book?
To view and book a Classic Hotel Reward:
- View qantas.com/hotels
- Enter your destination and date. You will find better availability when you search more than six months in advance.
- Make sure your display is set to Qantas Points mode on the left hand side
- Choose a Classic Hotel Reward from the list.