Travel to Thailand
Travelling has changed, and you may need to do a little more planning and preparation before take-off. Ensure you check and comply with all airline and government travel requirements before arriving at the airport.
Last updated: 2 May 2022
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All passengers on international flights operated by Qantas are required to be fully vaccinated (some exceptions for children and medical exemptions apply). In accordance with Australian Government guidelines, a traveller is not fully vaccinated unless at least 7 full calendar days have elapsed since the last dose of vaccine in a course of immunisation. Learn more about our vaccination requirements.
Customers with a COVID-19 vaccination medical exemption must submit your documentation to Qantas before your flight. We're not able to process exemptions at the airport on your day of departure. See more on applying for clearance to travel.
This requirement relates to flights operated by Qantas on a Qantas aircraft, including those booked via another airline or third-party travel arranger. If you're travelling on a Qantas codeshare flight which is operated by another airline on their aircraft, you'll need to contact them directly to understand and meet their requirements.
You should always check the vaccination requirements for the country you're travelling to, and comply with the most stringent requirements that apply to your trip.
You'll be required to present proof of vaccination at the airport.
Before booking and before departure, ensure you check the latest ThailandOpens external site in a new window and AustralianOpens external site government conditions for travel, including any applicable Australian State Government restrictions and requirements, which may include mandatory travel and health declarations, vaccinations, use of face masks, and immigration and entry requirements (which may include renewing your passport, or applying for a visa), or you could be denied entry. This information is subject to change and we recommend you check these websites frequently for any updates.
To travel to Thailand, you must apply for a Thailand Pass. Your conditions for travel depend on the scheme you're travelling under. Children below 18 years of age traveling with a fully vaccinated parent or guardian can enter Thailand on the same entry scheme.
If you need to change your travel plans after submitting your Thailand Pass, you can still use the approved QR code if your new arrival or departure date is within 7 days of your original travel date - however you must show proof of revised hotel booking and travel insurance coverage that correspond to the new travel dates.
Fully vaccinated passengers:
- Register with Thailand PassOpens external site before your intended travel date. You’ll need to attach the required documents, including your passport and proof of below requirements. Once your application is approved you'll be issued your Thailand Pass QR Code.
- Check you're considered fully vaccinatedOpens external site according to Thailand Government guidelines, which includes completing a course of an approved vaccine at least 14 days before you arrive. You'll need to have a valid COVID-19 vaccination certificate to upload to your Thailand Pass application.
- Have proof of a valid travel insurance policy to cover medical expenses with a minimum coverage of US$10,000, unless you are a Thai national, expat living and working in Thailand under a valid visa or residential permit.
All other passengers:
- Register with Thailand PassOpens external site before your intended travel date. You’ll need to attach the required documents, including your passport and proof of below requirements. Once your application is approved you'll be issued your Thailand Pass QR Code. Please note: Travellers who have been approved to enter Thailand under the old AQ scheme but now wish to enter Thailand with a quarantine exemption must re-apply on Thailand Pass.
- Have a valid travel insurance policy to cover medical expenses with a minimum coverage of US$10,000, unless you are a Thai national, expat living and working in Thailand under a valid visa or residential permit.
- Travellers who are not fully vaccinated can also be exempted from quarantine and on-arrival testing if you provide proof of a negative pre-departure COVID-19 RT-PCR test, taken within the 72 hours before departure. Your test result certificate must be uploaded to the Thailand Pass application.
- If you're unable to undergo a pre-departure COVID-19 test, or wish to be quarantined:
- Your Thailand Pass application must include proof of accommodation booking at an Alternative Quarantine (AQ) hotel for 5 days from your day of arrival (including 1 RT-PCR test)
- You must undertake mandatory 5-day quarantine at your AQ hotel
- Take a RT-PCR test on Day 4-5 of your stay at your hotel, and wait for a negative result before ending your qurantine period.
If you're travelling on a Qantas aircraft and cannot be vaccinated for approved medical reasons, you'll also be required to submit your exemption documents to us prior to departure, and show evidence of a negative pre-departure COVID-19 test result at the airport.
In line with Thailand Government regulations, if you're transiting between international flights in Bangkok Suvarnabhumi Airport, your itinerary must be booked on the same ticket and you must not leave the transiting area and enter Thailand. You must check with your destination country government requirements to ensure transiting via Thailand is permitted. International travellers transiting through Thailand (lay-over time not exceeding 24 hours / through-check luggage only / cannot leave transit area / final destination is outside of Thailand) do not need to register for Thailand Pass, but are required to have the following documents:
- A valid travel insurance policy to cover medical expenses in Thailand with a minimum coverage of US$10,000; and
- Proof of either a negative COVID-19 RT-PCR test issued (in English or Thai) within 72 hours before departure from the first embarkation point or vaccination certificate.
This excludes travellers transiting without leaving the aircraft.
Thailand has reopened for International to Domestic transfers. Travellers who have valid QR Thailand Pass under the ‘exempt from quarantine’ option, can connect to domestic flights.
If you're unable to be vaccinated due to medical reasons or you return a positive pre-departure COVID-19 test result, you may still be able to travel with us in some circumstances:
- Vaccination exemptions: You can request a vaccination exemption due to a medical condition that prevents you from being vaccinated with a COVID-19 vaccine. You'll also be required to show proof of a negative pre-departure COVID-19 test when you check-in.
- Prior positive medical clearance: If you've previously had a COVID-19 infection, you may be able to apply for medical clearance based on a past positive infection, provided you're no longer infectious and don’t have any symptoms. Check the government requirements to see if they permit exceptions for past positive infections, for any countries you're travelling to or transiting through, before submitting your request to us.
See more information on how to request COVID-19 vaccination exemptions and past positive medical clearance.
Keep up to date with the latest requirements
It’s important to continue to check the relevant government websites for the latest travel requirements, as these may change closer to your departure date and more information may become available.
Inflight and airport services
Find out about any changes to your airport and inflight experience.
See inflight and airport services for more information.