Travel to, from and via Singapore

Travelling has changed, and you may need to do a little more planning and preparation before take-off. Ensure you check and comply with all airline and government travel requirements before arriving at the airport.
 

Last updated: 28 November 2021
 

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Flights to Singapore under the Vaccinated Travel Lane (VTL) scheme

All Qantas flights from Australia to Singapore are designated as Vaccinated Travel Lane (VTL)Opens external site in a new window services (subject to Government and Regulatory approval). In line with Singapore Government requirements, only fully vaccinatedOpens external site in a new window passengers can travel on these flights and medical exemptions are not accepted.

Update

Quarantine-free flights from Singapore to Australia for eligible passengers

From 21 November 2021, fully vaccinated Singaporeans travelling from Singapore will be eligible for quarantine-free travel to Australian states and territories that are ready. Passengers who do not meet the eligibility requirements must continue to follow the current border processesOpens external site.

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Many countries are taking precautionary steps in relation to the new COVID-19 variant of concern (Omicron). See Travel Updates for more information.

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Qantas vaccination requirements

All passengers on international flights operated by Qantas are required to be fully vaccinated (some exceptions for children and medical exemptions apply). In accordance with Australian Government guidelines, a traveller is not fully vaccinated unless at least 7 full calendar days have elapsed since the last dose of vaccine in a course of immunisation. Learn more about our vaccination requirements.

Customers with a COVID-19 vaccination medical exemption must submit their documentation to Qantas at least 7 days before your flight. We're not able to process exemptions at the airport on your day of departure. See more on applying for clearance to travel.

This requirement relates to flights operated by Qantas on a Qantas aircraft, including those booked via another airline or third-party travel arranger. If you're travelling on a Qantas codeshare flight which is operated by another airline on their aircraft, you'll need to contact them directly to understand and meet their requirements.

You should always check the vaccination requirements for the country you're travelling to, and comply with the most stringent requirements that apply to your trip. If you're travelling on a designated VTL flight to Singapore, no medical exemptions will be accepted according to the Singapore Government requirements.

You'll be required to present proof of vaccination at the airport. 

Travel requirements

Before booking and before departure, ensure you check the latest SingaporeOpens external site in a new window and AustralianOpens external site government conditions for travel, including any applicable Australian State Government restrictions and requirements, which may include mandatory travel and health declarations, vaccinations, use of face masks, and immigration and entry requirements (which may include renewing your passport, or applying for a visa), or you could be denied entry. This information is subject to change and we recommend you check these websites frequently for any updates.

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From 1 November 2021, fully vaccinated Australians are eligible for international travel without first seeking a travel exemption to leave Australia. Passengers who do not meet the eligibility requirements must continue to follow the current border processesOpens external site.

Fully vaccinated travellers from Australia may be eligible to use the Vaccinated Travel Lane (VTL)Opens external site in a new window to enter Singapore without quarantine. You will need to have been in Australia or any other VTL country for 14 days prior to your flight. In line with Singapore Government requirements, only fully vaccinatedOpens external site passengers can travel on these flights and medical exemptions are not accepted.

If you're fully vaccinated and travelling on a VTL flight

Before departure you'll need to:

All other passengers

Unvaccinated passengers (including those with medical exemptions) are not eligble for the Vaccinated Travel Lane scheme. You can only book and fly on a designated non-VTL flight, if permitted to travel under one of Singapore's other SafeTravel LanesOpens external site. You may need to apply to the Singapore Immigration and Checkpoints AuthorityOpens external site to receive approval to enter Singapore prior to departure from Australia, serve a 7 day Stay Home Notice at your place of accommodation, and undertake additional COVID-19 testing on arrival. Please refer to the Singapore Government websiteOpens external site in a new window for information.

Transiting in Singapore

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If you’re connecting onto another flight in Singapore, you must ensure you’re travelling with an airline whose transfer route has been approved by the Civil Aviation Authority of Singapore (CAAS).  

Eligibility to transfer / transit in Singapore

In line with Singapore Government regulations, if you’re travelling on a Qantas flight to or from Singapore, you can only transfer onto another flight at Changi Airport without clearing customs if:

  1. You are connecting onto a flight operated by an airline with an approved transfer route.
  2. Your transit in Singapore is booked on a single itinerary.

Before you depart, ensure you check all government requirementsOpens external site for transiting through Singapore.

  • All travellers will be required to take a pre-departure COVID-19 PCR test or Antigen Rapid Test no more than 2 days before your scheduled departure time. Exceptions apply for travellers aged 2 years and below (as of calendar year), as well as those from Category(I) countries/regionsOpens external site.

  • You must meet all vaccination and entry requirements. This includes proof of vaccination (medical exemptions are not accepted if you are traveling on a designated VTL flight into Singapore), as well as all travel documentation and entry permits for your destination country.

  • You will be asked to declare your health status at your departure airport, and will not be permitted to board if exhibiting any signs of respiratory illness in accordance with Singapore Government requirements.

Approved transfer routes

Only passengers travelling on a transfer route which has been approved by the Civil Aviation Authority of Singapore (CAAS) will be allowed to transit in Singapore.

Your connecting flights must be operated by the following airlines:

  • Jetstar,  
  • Jetstar Asia,  
  • Air France,  
  • Asiana Airlines,  
  • Bangkok Airways,  
  • British Airways,  
  • Emirates,  
  • Fiji Airways,  
  • Finnair,  
  • Garuda Indonesia 
  • Korean Air,  
  • KLM Royal Dutch Airlines,  
  • Lufthansa,  
  • Malaysia Airlines,  
  • Qantas
  • Qatar, 
  • SriLankan Airlines  
  • Swiss International Air Lines, and  
  • Turkish Airlines. 

And, if your flight to Singapore is operated by Qantas, you must be travelling from one of the following countries:

  • Americas: United States of America, Mexico, Canada, Chile
  • Africa: South Africa
  • South West Pacific: Australia, Fiji, New Zealand, New Caledonia, Papua New Guinea, Samoa, Solomon Islands, Norfolk Island, Timor Leste, Tonga, Vanuatu.
  • Europe: Armenia, Albania, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland,  Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, the Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom.

Unapproved transfer routes

Transfers to or from flights operated by any other airline not listed above are not currently approved by CAAS and not permitted.  

If your onward flight from Singapore is not an approved transfer route, or is not booked on a single itinerary, you will not be considered a transiting passenger and will be required to enter Singapore by clearing customs. You must ensure you meet all Singapore government entry requirements.

Applying for clearance to travel

If you're unable to be vaccinated due to medical reasons or you return a positive pre-departure COVID-19 test result, you may still be able to travel with us in some circumstances:

  • You can request a vaccination exemption due to a medical condition that prevents you from being vaccinated with a COVID-19 vaccine, unless you are travelling on a designated VTL flight to Singapore. You'll also be required to show proof of a negative pre-departure COVID-19 PCR test when you check-in. Your pre-departure test must be taken no more than 3 days prior to departure, or as per the government guidelines of the destination country.
  • If you've previously had a COVID-19 infection, you can apply for a medical clearance based on a past positive infection, provided you're no longer infectious and don’t have any symptoms.

We're not able to process any COVID-19 vaccination exemptions or medical clearances at the airport on your day of departure, therefore you'll need to ensure you submit your request at least seven days in advance. Otherwise you may not be able to board your flight.

See more information on COVID-19 vaccination exemptions and past positive medical clearance.

Keep up to date with the latest requirements

It’s important to continue to check the relevant government websites for the latest travel requirements, as these may change closer to your departure date and more information may become available.  

 

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Fly Flexible

Peace of mind means changing your travel dates as often as you need, fee-free. Or simply put into credit for when you are ready to rebook. A fare difference may apply, terms and conditions apply.

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Inflight and airport services

Find out about any changes to your airport and inflight experience.

See inflight and airport services for more information.