Schedule of Fees
Find out about our booking, change and cancellation service fees.
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Fees may not apply if you're entitled to a refund or flight change under applicable local law or the Conditions of Carriage due to a cancellation, delay or schedule change.
In addition to making bookings on qantas.com, bookings can be made through Qantas Contact Centres and selected Qantas airport locations, as well as web chat and selected social media channels in some countries. The following Booking Fees apply for bookings made through Qantas Contact Centres, Qantas airport locations, web chat and social media. The below fees are not payable for bookings made online via qantas.com.
|Fare type||Fee per passenger per booking|
|International from Singapore||SGD70|
|International from Malaysia||MYR75|
In addition to changing bookings on qantas.com, bookings can be changed (where allowed) through Qantas Contact Centres and selected Qantas airport locations, as well as web chat and selected social media channels in some countries. The following Change Booking Fees apply for bookings changed through Qantas Contact Centres, Qantas airport locations, web chat and social media. The below fees are not payable for bookings changed online via qantas.com.
Note: to change a booking via any method, a change fee may apply depending on the fare type purchased. You may also have to pay any difference between the fare for your new booking and the original fare. Refer to the applicable fare rules for details.
|Country||Fee type||Fee per passenger per booking|
|Singapore||Revalidation handling fee||SGD30|
|Reissue - round the world and UK discovery ticket||SGD100|
|Refund processing fee||SGD75|
Cancellation fees may apply and these vary depending on your point of origin and destination. Refer to the applicable fare rules for details.
|Country||Fee type - Singapore||Fee per passenger per booking|
|Singapore||Refund processing fee||SGD75|
|Malaysia||Refund processing fee||MYR100|
The following fee applies when you request a refund of additional baggage allowance in accordance with the terms and conditions.
+ Point cancellation fees only apply for an additional baggage allowance purchased using Qantas Points.