Other services

Find out who to contact if you need help booking cars, hotels, insurance, cruises, holiday activities, transfers or more.

Various service contact details
Service Contact Information
Activities Email Viator To change or cancel your actvity booking, contact Viator.
Airbnb +61 2 8520 3333
Contact AirbnbOpens external site in a new window
To change or cancel your Airbnb booking, contact your host.

Contact your car provider. 
AvisOpens external site
BudgetOpens external site
HertzOpens external site
ThriftyOpens external site
You can cancel car hire booking online at Manage booking.
Qantas Holidays 13 70 66 (within Australia)
+61 2 8376 7665 (outside Australia)
8.30am to 5.30pm (AEST), 7 days a week
To make a new booking or to change or cancel your existing booking. Cancellation policies apply.
Qantas Hotels 1300 738 206 (within Australia)
+61 2 8059 0182 (outside Australia)
Contact Qantas Hotels 
Live Chat
8.30am to 5.30pm (AEST), 7 days a week
To change or cancel your Hotel booking, including Classic Hotel Reward bookings. Hotel cancellation policies may apply.
Qantas Shopping  Contact Qantas ShoppingOpens external site  
Qantas Marketplace Contact Qantas MarketplaceOpens external site  
Transfers Email Viator To change or cancel your transfer booking, contact Viator.

Important information

Note: + International direct dialling (IDD) code for your country or territory.