Schedule of Fees

Find out about our booking, change and cancellation service fees.

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Booking Fees

There are no Booking Fees for bookings made on qantas.com, or through Qantas Contact Centres, Qantas airport locations, web chat and social media channels in the Philippines.

Change Booking Fees

In addition to changing bookings on qantas.com, bookings can be changed (where allowed) through Qantas Contact Centres and selected Qantas airport locations, as well as web chat and selected social media channels in some countries. The following Change Booking Fees apply for bookings changed through Qantas Contact Centres, Qantas airport locations, web chat and social media. The below fees are not payable for bookings changed online via qantas.com.

Note: to change a booking via any method, a change fee may apply depending on the fare type purchased. You may also have to pay any difference between the fare for your new booking and the original fare. Refer to the applicable fare rules for details.

Fees that apply per passenger to change a booking
Fee type - Philippines Fee per passenger per booking
Revalidation handling fee PHP600
Reissue handling fee PHP2,500
Refund handling fee PHP1,500

Cancellation Fees

Flights

Cancellation fees may apply and these vary depending on your point of origin and destination. Refer to the applicable fare rules for details. 

Fees that apply to cancel a flight, per pessenger
Fee type - Philippines Fee per passenger per booking
Refund handling fee PHP1,500

Additional baggage

The following fee applies when you request a refund of additional baggage allowance in accordance with the terms and conditions.

Fees that apply to refund additional baggage. 
  Fee per passenger per booking
Amount Qantas Points
Additional baggage allowance A$80 5,000

Other Fees

You may need an Electronic Travel Authority (ETA) when travelling to Australia. If you would like us to arrange this for you, then the following fee applies.

Other service fees
Fee type - Philippines Fee per passenger per booking
Electronic Travel Authority (ETA) processing fee PHP1,000

Important information

Disclaimer: + Point cancellation fees only apply for an additional baggage allowance purchased using Qantas Points.