Information for parents

Find out about baggage allowances, departures taxes, health requirements, strollers and more when travelling with children.

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Infants

We define an infant as any child under two years old at the time of travel. Healthy newborn babies may travel after seven days of delivery without medical clearance. We don't recommend you travel within this time. If you need to travel within seven days of delivery, you'll need to get Qantas medical clearance by completing our medical travel clearance form (PDF) and emailing it to Qantas special handling.

Please read our information on seating and child car seats and restraints to learn about how infants are seated and limits to booking online. Children and infant ages must be added at time of booking.

Baggage allowance

In general, the carry-on and checked baggage allowance for children is the same as adults. The amount of baggage you can check-in is printed on your ticket. You can also view it online at Manage booking. Baggage allowances for infants vary according to your destination - but they include a collapsible stroller or push-chair, collapsible cot or bassinet; or car seat or baby capsule. Read more about checked baggage allowances and carry-on baggage allowances for infants and children.

Use of strollers

To make your time on the ground easier, most mainline Australian airports have strollers available for you to use once you have checked-in your own personal stroller. Staff will be on hand at the boarding gate ready to collect the stroller and to further assist you with pre-boarding the aircraft.

Passports and visas

Ensure all members of your family have a valid passport and any visas required for the countries you’re travelling to and transiting in well in advance. Some countries allow children up to 18 years of age to be included in a parent's passport provided they are accompanied by that parent. To avoid any issues check with the consulatesOpens external site in a new window of the countries you’ll be visiting to verify their entry requirements.

Important changes have been made to the documentation requirements when travelling with children and infants to/from South Africa.

Departure tax

Try to find out about departure tax requirements for the country you're visiting before you travel as it can vary. Some countries may request that this is paid in cash at the airport in the country's own currency.

Health requirements

Put your health and wellbeing first and ensure that you and your child receive all the necessary immunisations well in advance of your departure date. If you or your child require prescription medication, try to bring enough for the duration of your trip as it may be hard to find when you're away. It’s a good idea to carry all your medication onboard so it’s on hand if you need it. We also suggest bringing a certificate from your doctor so you can declare it if needed in some countries. It’s advisable to check with the relevant consulate before travelling as to their regulations.

Seating

Travelling with your family is a great experience and we strive to seat families together whenever possible. To select your seats after you've booked, visit Manage booking. Standard seat selection is free on domestic flights and for selected travellers on international flights. Visit seat selection for more information on seating and charges.

All infants booked online are booked without a seat and must travel either in the lap of the adult travelling with them or be placed in the bassinet if available when permitted during flight. This also means that there is a limit of one infant per adult booked online. If you wish to book an infant with a seat or book travel that involves more infants than adults, please contact us to make your booking. When more than one infant travels with one adult, each additional infant must occupy a seat and be able to sit upright without assistance or travel in an approved child car seat or restraint.

Please be aware that you’ll also need to confirm directly with any other airlines operating flights on your booking their policies in relation to infants occupying a seat and ensure you comply with them.

On domestic services, lap infants under the age of two can travel on their parent's tickets. For international services, infants must have their own ticket. All infants booked with a seat must have their own ticket.

As bassinets are limited, please ensure that you request this at the time of booking. Bassinets on Qantas flights are approximately 71cm long, 31cm wide, 26cm deep, and have a weight limitation of 11 kg. If your infant is too large for a bassinet and is travelling on a parent's ticket then they must be nursed.

If you're making a booking and your infant hasn't been born yet, just make the booking for your own travel and contact your local Qantas office once the baby is born to add their name to the booking.

Child car seat and restraint systems

Safety is our number one priority for you and your family. Research shows the safety of your child will be increased during flight with the use of a child car seat. If you do plan to use a car seat, we recommend you contact us to make your booking at least 7 days prior to travel, as you'll need to book and purchase a separate seat and receive pre-approval for your device at least 24 hours before departure. You'll also need to show your device to our airport staff on the day of travel, including at check-in.

Read more about using child car seat and restraints inflight on Qantas flights, including how to obtain pre-approval.

If your travel includes airlines other than Qantas, you’ll need to contact those airlines directly to gain approval to use your device. Other airlines may have different rules and requirements.

Meals

Request a child, toddler or baby meal when you’re booking your flight or after making your booking via Manage booking. Take this opportunity to tell us of any allergies or special dietary requirements you or your child may have.

If your infant is less than 2 years of age and has any special requirements, we ask that you provide their meal for the flight. We provide a limited range of top brand baby food, milk, baby bottles, cereals and rusks, but it's a good idea to bring the brand your baby knows and prefers.

Make sure your child rehydrates regularly on the flight, particularly on longer flights to counteract the dry air onboard.

Liquids, aerosols and gels

Passengers travelling with an infant or toddler are permitted to carry a reasonable quantity of liquid, aerosol or gel products for the infant or toddler onboard for the duration of the flight and any delays that might occur. A 'reasonable quantity' will be at the discretion of the security screening officer at customs.

Baby products may include, but are not limited to: 

  • baby milk, including breast milk
  • sterilised water
  • juice
  • baby food in liquid, gel or paste form, and
  • disposable wipes.

Products such as baby milk powder that are not liquids, aerosols or gels can be taken onboard.

Travel tips

To make it a smooth journey for you and your child, we’ve put together some handy tips based on feedback from the many parents who've travelled with (and work for) us:

  • Dress your child in loose, comfortable clothes. Layers will allow you to adjust easily according to the cabin temperature.
  • Be aware of the checked and carry-on baggage allowances as well as any prohibited inflight devices.
  • Earaches are common during take-off; take something for your child to chew or suck on.
  • We’ve got a limited supply of nappies and baby wipes onboard, so please ensure you bring enough for your child. Change tables are available onboard in selected washrooms.