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Check flight statusTravel updates
Check this page for issues which may affect your flight or booking with us, including information on Government requirements for travel.
We'll do all we can to keep you informed of developments and the choices available. See real-time flight status or the media roomOpens external site for the latest information.
Before booking and before you travel, ensure you check the latest Government travel requirements outlined below, which may include mandatory health declarations, vaccinations, use of face masks, entry permits, pre-approval and quarantine (possibly at your own expense), or you could be denied entry.
Last updated: 15 October 2021
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COVID-19 continues to impact travel restrictions and requirements around the world.
We're monitoring the situation closely and reviewing our flights based on the advice of the World Health Organisation, Centre for Disease Control and Australia’s Chief Medical Officer.
If there are any changes to your flight, we'll be in contact. We're also offering flexible options to customers affected by travel restrictions. Find out more information on options for changing your flights.
For the latest information, visit COVID-19 travel updates.
We’ve recently announced that flights between Australia and select international destinations will resume from 1 November for eligible customers.
- Information on flights between Australia and the United Kingdom
- Information on flights between Australia and the United States
Fares are now available for sale for Australian citizens, permanent residents and their immediate families and some visa holders. At this stage, all other international routes that are scheduled to resume from December 2021 will continue as outlined below.
Travel requirements include:
All passengers on Qantas international flights (aged 12 years and older) will be required to be fully vaccinated with a TGA-approved vaccine (unless they have an exemption).
As part of government requirements, customers on these flights will also be required to return a negative COVID test from an approved PCR testing site 72 hours prior to departure.
The NSW Government will advise on what additional testing requirements will be required on arrival in the coming days.
Other international routes
- We’re preparing for a gradual restart of international flights, with plans linked to the vaccination rollout in Australia and key international markets.
- When international travel resumes, Australia and other countries are expected to have implemented measures, including additional health and safety protocols, in response to COVID-19 that may impact your travel.
- Before booking and before you travel, ensure you check the latest government travel requirements, which may include mandatory health declarations, vaccinations, use of face masks, entry permits (including passport validity or applying for a visa or eTA), pre-approval and quarantine (possibly at your own expense), or you could be denied entry.
For more information, visit International flights.
Flights are subject to Government and regulatory approvals.
Some Australian states and territories have implemented measures, including additional health and safety protocols, in response to Coronavirus that may impact your travel.
If your flight has been impacted, see Booking changes and other options.
Before booking and before you travel, ensure you check the latest government travel requirements, which may include mandatory health declarations, vaccinations, use of face masks, entry permits, pre-approval and quarantine (possibly at your own expense), or you could be denied entry.
Lord Howe Island is home to many unique and endemic species, some of which are found nowhere else in the world.
To ensure this unique ecosystem remains protected, if you're travelling to Lord Howe Island, you're required to complete a biosecurity pre-departure formOpens external site in a new window, and remove or declare any animal or plant matter.
For further information about Lord Howe Island, including COVID-19 requirements, visit the Lord Howe Island BoardOpens external site in a new window website.
Quarantine-free travel between New Zealand and Australia is currently suspended.
- If your flight has been impacted, refer to Booking changes to see the options available to you, including a refund if your flight is cancelled by us.
- For the most up-to-date information, including eligibility and requirements for travel, visit the New Zealand Government websiteOpens external site in a new window.
- For information on any future managed return services from Sydney to Auckland, register your interest on the New Zealand Government websiteOpens external site in a new window.
Before booking and before you travel, ensure you check the latest AustralianOpens external site in a new window and New ZealandOpens external site in a new window government travel requirements, including any applicable Australian State Government restrictions and requirements, to ensure you're eligible to travel and have completed any required documentation.
Quarantine-free travel requirements
When quarantine-free travel between Australia and New Zealand resumes, you must meet all of the following criteria:
- You’ve spent the 14 days before you depart in either Australia or New Zealand. Note that you are able to visit each country for any length of time and are not required to stay for 14 days.
- You must have evidence of a negative COVID-19 PCR or RT-PCR pre-departure test result, taken no more than 72 hours of your scheduled departure time from Australia. Specific test requirements apply and you may be charged a fee. For more information, see Pre-departure COVID-19 PCR tests.
- You haven’t had a positive COVID-19 test in the 14 days before you depart.
- You aren’t waiting for the results of a COVID-19 test taken in the past 14 days.
- You haven't been in an area designated as a COVID-19 hotspot.
- You’re not transiting from another international flight.
- You meet the immigration requirements of both countries.
Additional conditions for travel between Australia and New Zealand include mandatory health and travel declarations, use of face masks, immigration and entry requirements (which may include renewing your passport or applying for a visa or NZeTA) or you could be denied entry.
Find out more about travel between Australia and New Zealand.
The Australian GovernmentOpens external site in a new window has implemented immigration measures which allow only Australian citizens, residents and immediate family members to travel to Australia.
Before travelling to Australia,
- You must complete the Australian Travel DeclarationOpens external site in a new window, online or through the app, at least 72 hours before departure and present a copy of your confirmation at check-in.
- You must undergo a COVID-19 PCR test within 72 hours of departure, and present a copy of your negative test result at check-in. Visit the Australian Government Department of HealthOpens external site in a new window website for more information and test document requirements.
- Check the latest Australian Government travel requirementsOpens external site in a new window, which include the mandatory use of face masks on all flights.
- You should also check your own government's travel advice for the latest information and travel requirements on all of your planned destinations and transit ports, as they are constantly being reviewed.
Ensure you check current Australian travel alertsOpens external site in a new window for the latest information when you're leaving Australia.
Before booking and before you travel, ensure you check the latest government travel requirements, which may include mandatory health declarations, vaccinations, use of face masks, entry permits (including passport validity or applying for a visa or eTA), pre-approval and quarantine (possibly at your own expense), or you could be denied entry.
If you’re an Australian citizen or a permanent resident you cannot leave Australia due to COVID-19 restrictions unless you have an exemption. Visit the Australian Department of Home AffairsOpens external site in a new window website for more information.
Visit the Canadian Government's websiteOpens external site in a new window for more information on travel requirements, including entry eligibility (which may include renewing your passport or applying for a visa or eTA), vaccintion information, COVID-19 testing, wearing of face masks and quarantining on arrival, plus information if you're travelling onward from Vancouver.
This information is subject to change and we recommend you check the website regularly for any updates.
Travel measures by the Government of Canada related to COVID-19
Although the final determination as to whether or not you can enter Canada will be made by a government representative at the port of entry, all travellers are encouraged to first consult the Travel WizardOpens external site in a new window to determine and confirm if they are eligible to travel to Canada.
Requirements to travel to Canada
To board a flight to Canada, all travellers, even if fully vaccinated, must
- Present one of the following COVID-19 molecular test results (if you are 5 years old or older):
- a test result that is negative, that was administered within 72 hours of the traveller's scheduled departure time to Canada (must be 72 hours from the scheduled direct flight to Canada); or
- a test result that is positive, that was administered at least 14 days but no more than 180 days from the traveller's scheduled departure time to Canada.
- Use the ArriveCAN app or website to submit the following information their travel information, contact information, 14 day travel history prior to arrival in Canada, vaccination information, suitable quarantine plan, and a symptom self-assessment.
- Travellers can download the ArriveCAN app for free on Google Play and Apple app store or provide their information by signing in onlineOpens external site in a new window. Ensure you have the most recent version of the app downloaded.
At the airport, all travellers must:
- Be symptom-free to board the plane. If you are exhibiting obvious symptoms you will be denied boarding.
- Have a face mask and wear it throughout your travel journey, including while in flight, even if you are fully vaccinated. You will need comply with any instructions provided to you by the crew or airport personnel.
Upon arrival in Canada, all travellers must:
- Have all their travel documents in hand and ready to present to Government of Canada officials. This includes their paper copy proof of vaccination (if applicable) and ArriveCAN receipt (unless exempt), indicating they have provided all the necessary information, and any other entry documents you may require (if applicable).
- Undergo an on-arrival test either at the airport or via a take-home kit (vaccinated travellers may be subject to mandatory randomized on-arrival testing). Unvaccinated or partially vaccinated travellers are encouraged to pre-register for arrival testing where possible using the following links based on their arrival location in Canada:
Vancouver (YVR)Opens external site in a new window
Calgary (YYC)Opens external site in a new window
Toronto-Pearson (YYZ)Opens external site in a new window
Montreal-Trudeau (YUL)Opens external site in a new window
- Quarantine (if applicable). Note: all fully vaccinated travellers that are eligible to enter Canada are no longer required to quarantine. However, partially vaccinated or unvaccinated travelers are still required to go immediately to their place of quarantine and quarantine for 14 days, as well as complete a day-8 arrival test. At any point if any traveller (fully vaccinated or not) receives a positive test result from their arrival test, they must immediately isolate for a period of 10 days.
Note: there is no longer a requirement for any traveller, regardless of vaccination status, to make a booking at a government approved accommodation (hotel) to begin quarantine. The government approved accommodations have been discontinued.
- Be aware that they may be subject to additional measures identified by the provincial, territorial or local health authorities. It is up to the traveller to be aware of any additional measures at their destination and be ready to comply as required.
Note: Further information can also be found at COVID-19: Entering Canada requirements checklist – Travel restrictions in CanadaOpens external site in a new window.
Additional information:
- Definition of fully vaccinated: to be considered fully vaccinated, a traveller must have received the full series of a vaccine or combination of vaccines accepted by the Government of Canada at least 14 days prior to entering Canada. Currently, those vaccines are manufactured by Pfizer, Moderna, AstraZeneca/COVISHIELD, and Janssen (Johnson & Johnson). Travellers can receive their vaccine in any country, and must provide documentation supporting their vaccination in English, French or with a certified translation. For more information on coming to Canada as a fully vaccinated traveller, visit: COVID-19 vaccinated travellers entering Canada - Travel restrictions in CanadaOpens external site in a new window.
Fully vaccinated travellers must also be symptom free, have a paper or digital copy of their vaccination documentation, and provide COVID-19-related information electronically through ArriveCAN prior to arrival in Canada. They must still present a suitable quarantine plan, and be prepared to quarantine, in case it is determined at the border that they do not meet all of the conditions required to be exempt from quarantine and other post-arrival requirements. As with all other exempt travellers, they will be required to follow public health measures in place, such as wearing a mask when in public, keep a copy of their vaccine and test results, as well as a list of close contacts for 14 days after entry to Canada.
- Travelling with unvaccinated children: unvaccinated dependent children under the age of 12 who enter Canada with their fully vaccinated parents or guardians will no longer have to complete a 14 day quarantine, but must follow strict public health measures. This includes those travelling for discretionary purposes. This means they can move around with their parents, but must avoid group settings (such as camps or daycares) and/or avoid contact with vulnerable people during the first 14 days after their arrival. Unvaccinated children under 12 years old will be subject to an alternative testing protocol; more details will be provided by public health officials upon arrival. Provinces and territories may have more stringent rules around people who have recently returned from travel.
- Unvaccinated children aged 12 and 17 and unvaccinated dependent adults (i.e. with a mental or physical disability) travelling with a fully vaccinated parent/guardian will remain subject to the 14 day quarantine, as well as be subject to the Day 1 and Day 8 testing requirements, unless otherwise exempt. Provinces and territories may have more stringent rules around people who have recently returned from travel. Continue to check https://travel.gc.ca/ for more updates.
- Unvaccinated or partially vaccinated travellers: for travellers who are not fully vaccinated, the only change is that there is no longer a requirement to stay at a government approved accommodation. Aside from this eliminated requirement, there are no changes to Canada's current border measures. They must continue to adhere to the current testing and federal quarantine requirements, which have been effective in reducing importation and transmission of COVID-19 and variants in Canada, and provide COVID-19-related information electronically through ArriveCAN before arriving in Canada.
Find more information on any of Canada’s currently travel restrictionsOpens external site in a new window.
You must have approval to enter Timor-Leste. Email the Consulate-General of Timor-Leste in Darwin or visit their Facebook page for more information. Ensure you bring either a paper or digital copy of the approval with you to show at the airport on departure.
Before you're accepted for travel to Dili, you'll be required to undergo a COVID-19 PCR test.
- Your COVID-19 PCR test must be completed within five days of departure.
- You must have a negative result.
- You must carry a copy of your test results, either a paper copy or a digital copy (text message or email), as you may be asked to provide proof of your negative test result on departure and on arrival in Dili.
Ensure you check any entry requirements, which may include renewing your passport or applying for a visa.
Read more on the Australian Government's SmartravellerOpens external site in a new window website.
This information is subject to change and we recommend you check the website regularly for any updates.
Visit the Germany Federal Foreign OfficeOpens external site in a new window and Ministry of HealthOpens external site in a new window websites for information on travel requirements, including digital registrationOpens external site in a new window, quarantine and entry restrictions (which may include renewing your passport or applying for a visa).
This information is subject to change and we recommend you check the websites regularly for any updates.
Visit the South African GovernmentOpens external site in a new window website for information on entry requirements (which may include renewing your passport or applying for a visa) for travel to Johannesburg.
This information is subject to change and we recommend you check the website regularly for any updates.
Requirements include:
- You’re required to undergo a COVID-19 PCR test within 72 hours of departure. The test must be from an accredited laboratory under the Australian Department of Health and the certificate must be to international standards with the date and time of test, the date and time of the result, and the test results clearly evidenced. Refer to the South African Government websiteOpens external site in a new window for more information, or consult your medical practitioner.
- On arrival into Johannesburg, you'll be screened for any COVID-19 symptoms or for contact with people who have been infected with the COVID-19 virus. If you display any COVID-19–related symptoms or have been in contact with an infected person(s), you're required to undergo a COVID-19 test at your own expense.
- If you don't have a negative COVID-19 test issued within 72 hours of departure, or if you test positive for COVID-19 on arrival, you'll be required to quarantine on arrival, at sites identified by the South African Department of Health and at your own expense.
- If you test positive for COVID-19 on arrival, you'll be required to quarantine on arrival for 10 days, at sites identified by the South African Department of Health and at your own expense.
- You must also carry proof of your accommodation and address while in South Africa in case you're required to self isolate.
- Before departure from Australia, install the COVID Alert South Africa mobile app.
- Complete the Republic of South Africa Government Traveller Health QuestionnaireOpens external site in a new window [PDF] and bring it with you to present on arrival in Johannesburg.
The Australian Government has tightened restrictions for travel to Papua New Guinea in response to the serious health risk to the Australian public as a result of the COVID-19 outbreak in Papua New Guinea.
Outbound travel exemptions for Australian Citizens and Permanent Residents will only be approved by the ABF Commissioner in extremely limited circumstances, eg for critical workers providing assistance to Papua New Guinea's COVID-19 response and people undertaking critical safety roles.
If you're seeking to travel to Papua New Guinea in these limited circumstances, you must ensure that you have a valid exemption for departure. You may be required to complete a new travel exemption requestOpens external site in a new window online.
This information is subject to change and we recommend you check the website regularly for any updates.
Refer to the Government of SamoaOpens external site in a new window and Ministry of HealthOpens external site in a new window website for the latest entry requirements for Samoa, which may include renewing your passport or applying for a visa.
These requirements are subject to change and we recommend you check these sites frequently for any updates.
Requirements include:
- you can only travel to Samoa if you haven’t been in New South Wales or Victoria within the last 28 days,
- emailing the Samoa Health Authorities at least 21 days before travel for updated travel advice,
- being fully vaccinated against COVID-19 at least 2 weeks before your flight,
- having a COVID-19 Blood Serology Antibody test within 7 days of departure (note: rapid serology tests for IgM and IgG aren’t accepted),
- completing a medical clearanceOpens external site in a new window within 120 hours of departure,
- having a COVID-19 RT-PCR test within 72 hours of your departure with a negative result, and
- quarantining on arrival in Apia.
You'll need to present a paper copy of your COVID-19 test result, Blood Serology Antibody test, vaccination certificate and signed medical clearance on departure and on arrival in Samoa.
All international arrival and transit passengers, regardless of nationality or visa status, will need to provide a negative COVID-19 PCR-test result issued within three business days before boarding their flight to Taiwan.
For more information check the latest travel alerts when travelling from Australia.Opens external site in a new window This information is subject to change and we recommend you check the website regularly for any updates.
- Only Tongan citizens, permanent residents and international travellers as approved by the Ministry of Health and the Ministry of Foreign Affairs can travel to Tonga, and you must register your interest on the Government of Tonga Repatriation RegistryOpens external site in a new window. Ensure you bring either a paper or digital copy of the approval with you to show at the airport on departure.
- To travel on a flight from Australia to Tonga, you mustn't have visited a state with any confirmed COVID-19 cases in the 14 days before your flight, and not have been in an area designated as a COVID-19 hotspot. Connections from other countries are not permitted.
- You must complete a Traveler’s Arrival Health Declaration Card and provide it to the Ministry of Health Border Control Team upon request.
- On arrival in Tonga, you’ll be required to quarantine for 21 days.
Before you're accepted for travel, you’ll be required to undergo a COVID-19 PCR test.
- Your COVID-19 PCR test must be completed within 72 hours of departure.
- You must have a negative result.
- You must carry a copy of your test results, either a paper copy or a digital copy (email or pdf), as you may be asked to provide proof of your negative test result on departure and on arrival in Nukuʻalofa.
For more information, visit the
- Government of the Kingdom of Tonga'sOpens external site in a new window website.
- Australian Government's SmartravellerOpens external site in a new window website.
This information is subject to change and we recommend you check the websites regularly for any updates.
This information is subject to change and we recommend you check the website regularly for any updates.
Essential information to enter England from overseas
Failure to comply with the following measures is a criminal offence and you could be fined. Visit gov.uk/uk-border-controlOpens external site in a new window for detailed public health advice and requirements for entering the United Kingdom. This information is subject to change and we recommend you check the UK GovernmentOpens external site in a new window website regularly for any updates.
Fill in your Passenger Locator FormOpens external site up to 48 hours before arrival. You must declare all countries you have visited or transited through in the 10 days prior to your arrival on your passenger locator form.
Before departure check the list of red countriesOpens external site in a new window, as the list can change regularly.
Red list passengers (including passengers who are fully vaccinated)
Provide proof of a negative COVID-19 test taken within 3 days of departure to the UK.
Book a managed quarantine packageOpens external site in a new window
Complete a passenger locator formOpens external site in a new window
You can only enter if you are a British or Irish National, or you have residence rights in the UK. You must enter through a designated port and quarantine in a government approved hotelOpens external site for 10 days.
Unvaccinated passengers or passengers vaccinated with unauthorised vaccines
Provide proof of a negative COVID-19 test taken within 3 days of departure to the UK
Book tests for day 2 and 8Opens external site in a new window
Complete a passenger locator formOpens external site in a new window
Make plans to self-quarantine in private accommodation for 10 full days after arrival (or full duration of stay if less than 10 days)
Fully vaccinated passengers
Complete a passenger locator formOpens external site in a new window
Have evidence of your vaccination status with you during travel
These measures apply to all persons (including UK nationals and residents) arriving in the UK from outside the common travel area comprising the United Kingdom, Ireland, the Isle of Man, and the Channel Islands. The British Overseas Territories are not in the common travel area. Public health requirements may vary depending upon in which nation of the UK you are staying.
- EnglandOpens external site in a new window
- Northern IrelandOpens external site in a new window
- ScotlandOpens external site in a new window
- WalesOpens external site in a new window
Failure to comply with these measures is a criminal offence and you could be fined. There are a limited set of exemptions from these measures. Check the list of exemptions carefully. You may be fined if you fraudulently claim an exemption.
Other requirements may apply; visit gov.uk/uk-border-controlOpens external site in a new window for detailed public health advice and requirements.
Travel requirements to the European Union and other European nations will change from 1 January 2021. To prepare for your travel to Europe, visit the official UK government site Brexit TransitionOpens external site in a new window.
Visit the Centers for Disease ControlOpens external site in a new window website for more information on travel requirements, including entry eligibility and completing the Passenger Disclosure and Attestation to the United States of AmericaOpens external site in a new window, vaccination requirements, COVID-19 testingOpens external site in a new window, wearing of face masksOpens external site in a new window, and quarantining on arrival.
All passengers on Qantas' international flights will be required to be fully vaccinated with a TGA-approved or recognised vaccine (some exemptions for medical reasons and children). Governments may also introduce requirements for passengers to have proof of a COVID vaccination.
We'll provide further information on travel requirements and exemptions as it becomes available.
Following outbreaks of measles in the region, the Solomon Islands Government has issued a Travel Advisory, requiring visitors from countries including Australia, and Solomon Islands residents travelling to Australia and other destinations, to show proof of vaccination.
To enter the Solomon Islands, you'll need to show proof you have been vaccinated against measles at least 15 days before your arrival. Bring your official vaccination record with you in your carry-on bag. Travellers without evidence of vaccination may need to undergo a medical examination.
Read more on the Australian Government's SmartravellerOpens external site website.
Useful links
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