Travel to New Zealand
Travelling has changed, and you may need to do a little more planning and preparation before take-off. Ensure you check and comply with all airline and government travel requirements before arriving at the airport.
Last updated: 19 May 2022
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All passengers on international flights operated by Qantas are required to be fully vaccinated (some exceptions for children and medical exemptions apply). In accordance with Australian Government guidelines, a traveller is not fully vaccinated unless at least 7 full calendar days have elapsed since the last dose of vaccine in a course of immunisation. Learn more about our vaccination requirements.
Customers with a COVID-19 vaccination medical exemption must submit your documentation to Qantas before your flight. We're not able to process exemptions at the airport on your day of departure. See more on applying for clearance to travel.
This requirement relates to flights operated by Qantas on a Qantas aircraft, including those booked via another airline or third-party travel arranger. If you're travelling on a Qantas codeshare flight which is operated by another airline on their aircraft, you'll need to contact them directly to understand and meet their requirements.
You should always check the vaccination requirements for the country you're travelling to, and comply with the most stringent requirements that apply to your trip.
You'll be required to present proof of vaccination at the airport.
Before booking and before departure, ensure you check the latest New ZealandOpens external site in a new window and AustralianOpens external site government conditions for travel, including any applicable Australian State Government restrictions and requirements, which may include mandatory travel and health declarations, vaccinations, use of face masks, and immigration and entry requirements (which may include renewing your passport, or applying for a visa), or you could be denied entry. This information is subject to change and we recommend you check these websites frequently for any updates.
Requirements to travel to New Zealand
The Government has announced its 5-step planOpens external site in a new window to re-open New Zealand borders.
You'll need to:
- Check you're eligibleOpens external site in a new window to travel to New Zealand per current border settingsOpens external site in a new window.
- Check if you're fully vaccinated according to New Zealand definitionOpens external site in a new window and have valid evidence of your vaccination status.
- Provide a negative COVID-19 pre-departure testOpens external site in a new window result. This can be a PCR or RT-PCR test taken within 48 hours of departure, or a supervised Rapid Antigen Test (RAT) or supervised Loop-Mediated Isothermal Amplification (LAMP) test taken within 24 hours before departure. Ensure you provide acceptable pre-departure test documentationOpens external site in a new window as required by the New Zealand Government.
- Complete the online New Zealand Traveller Declaration (NZTD)Opens external site in a new window. This Traveller Pass needs to be presented at check-in.
- Take 2 rapid antigen tests (RATs) on Day 0/1 and Day 5/6 and declare your results.
Unvaccinated travellers, and those who do not meet New Zealand’s vaccination requirements, who are eligible to enter New Zealand will be able to self-test on arrivalOpens external site in a new window and will no longer need to enter managed isolation and quarantine (MIQ)Opens external site in a new window except in limited circumstances.
If you're unable to be vaccinated due to medical reasons or you return a positive pre-departure COVID-19 test result, you may still be able to travel with us in some circumstances:
- Vaccination exemptions: You can request a vaccination exemption due to a medical condition that prevents you from being vaccinated with a COVID-19 vaccine. You'll also be required to show proof of a negative pre-departure COVID-19 test when you check-in.
- Prior positive medical clearance: If you've previously had a COVID-19 infection, you may be able to apply for medical clearance based on a past positive infection, provided you're no longer infectious and don’t have any symptoms. Check the government requirements to see if they permit exceptions for past positive infections, for any countries you're travelling to or transiting through, before submitting your request to us.
See more information on how to request COVID-19 vaccination exemptions and past positive medical clearance.
Keep up to date with the latest requirements
It’s important to continue to check the relevant government websites for the latest travel requirements, as these may change closer to your departure date and more information may become available.
Inflight and airport services
Find out about any changes to your airport and inflight experience.
See inflight and airport services for more information.