Other services
Find out who to contact if you need help booking cars, hotels, cruises, holiday activities or transfers.
| Service | Contact | Opening hours | Information |
|---|---|---|---|
| Activities | Email Viator | ||
| Airbnb | +61 2 8520 3333 Email AirbnbOpens external site in a new window |
To change or cancel your Airbnb booking, contact your host. | |
| Cars |
Avis 136 333 Budget 1300 362 848 Hertz 13 30 39 Thrifty 1300 367 227 |
You can cancel car hire booking online at Manage booking, or contact your car provider. | |
| Classic Hotel Rewards | 1300 738 206 Email Qantas Hotels |
7am to 10pm AEST, Monday to Friday | To change or cancel your Classic Hotel Reward booking. |
| Cruises | 1300 766 566 | To change or cancel your cruise booking. | |
| Hotels | 1300 378 206 Email Qantas Hotels |
7am to 10pm AEST, 7 days a week | To change or cancel your hotel booking. Hotel cancellations policies apply. |
| Qantas shop | Email Qantas Shop | ||
| Qantas store | Email Qantas Store | ||
| Transfers | Email Viator | ||
| Travel insurance | Enquiries Claims |
Important information
Note: + International direct dialling (IDD) code for your country or territory.