Need more points to get to your dream destination? You can purchase Top-up points if you’re a little short of the points required.Top-up points
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We’re making it easier to turn travel dreams into travel plans with more flexibility on Classic Flight Reward seats. Whether you’re looking to travel soon or down the track, when you use points to book a Classic Flight Reward, you’ll be able to change your travel dates or cancel your booking free of charge.
If you wish to change your travel dates, we’ll waive the change fee. If you wish to cancel, we’ll waive the cancellation fee. The total Qantas Points used and any taxes, fees and carrier charges paid will be refunded. The points fee waiver applies to itineraries that consist only of Classic Flight Rewards. If you combine a Classic Flight Reward with a non-Classic Flight Reward fare, this fee waiver won’t apply.
Need more information? See our Frequently Asked Questions.
This is all part of our Fly Flexible conditions we've introduced to give our customers certainty and to provide greater flexibility for both Reward Seats and regular bookings.
When searching for your flight, select 'Use points'
I had originally booked an international Classic Flight Reward seat, but now I’d like to change to a domestic booking, will the point fee waiver apply to me?
Yes, with the new point fee waiver policy you can now change or cancel your existing Classic Flight Reward booking for free, until 28 February 2022, providing the booking contains Classic Flight Reward seats only, and not a commercial fare.
Does the point fee waiver apply to both domestic and international Classic Flight Reward bookings?
Yes, the point fee waiver applies to both Domestic and International bookings that contain only Classic Flight Reward flights.
I have a Classic Flight Reward and a non-Classic Flight Reward fare (commercial fare) in the same booking, am I eligible for the point fee waiver if I make a change to my booking?
No, the point fee waiver will only apply to Classic Flight Reward bookings that contain only Classic Flight Rewards. If your booking has a non Classic Flight Reward fare (commercial fare) combined with your Classic Flight Reward then the point fee waiver will not apply.
Can I use cash if I don’t have enough points for the Classic Flight Reward seat I want to book?
No, the point fee waiver applies to Classic Flight Rewards booked using points and not Points Plus Pay - Flights. If you are short on points, you can also purchase Top-up points to achieve the balance you need for your booking.
I’m short of the amount of points I need for the destination I want to travel to. How do I get more Qantas Points?
There are hundreds of ways to earn points on the ground. You can also purchase Top-up points to achieve the balance you need for a specific reward.
Does the point fee waiver apply to both one-way and return Classic Flight Rewards flights?
Yes, the point fee waiver applies to one-way, return or multi-segment itineraries, provided the booking contains Classic Flight Reward seats only, and not a commercial fare.
I booked a Classic Flight Reward last month, does this policy apply for me?
Yes, the point fee waiver will apply to both existing and new Classic Flight Reward bookings made before 28 February 2022, providing you make changes before 28 February 2022.
Will I earn Status Credits on Classic Flight Rewards?
No, you cannot earn Status Credits on Classic Flight Rewards. However, if you are a Points Club member you will earn Status Credits on all QF Marketed Classic Flight Reward bookings. Visit qantas.com/pointsclub to find out more.
How do I book a Classic Flight Reward?
When searching for a flight, select ‘Use Points’ and look for the Classic Flight Reward symbol showing available flights. Select your flight and complete your booking.
Will the Reward Assistance Fee or Service Fee apply if I make or change my Classic Flight Reward booking through a Qantas contact centre?
Yes, the normal Reward Assistance Fee or Service Fee for making or changing your Classic Flight Reward booking through the Qantas Contact Centre will apply.
You must be a Qantas Frequent Flyer to earn and use Qantas Points. A joining fee may apply. Membership and points are subject to the Qantas Frequent Flyer program Terms and Conditions.
Disclaimer: * Classic Flight Rewards are available on Qantas, Jetstar and partner airlines. Seats are subject to capacity controls, availability is limited, and some flights may not have any Classic Flight Rewards available. Taxes, fees and carrier charges are payable to Qantas (excluding any amounts payable to third parties at the airport) in addition to the points required.
Disclaimer: ^ Fees will be automatically waived on changes or cancellations to any Classic Flight Reward booking, until 28 February 2022. To be eligible for the fee waiver, all flights in your booking must be Classic Flight Rewards. If you combine Classic Flight Rewards with non-Classic Flight Reward fares ("Commercial Fares"), the fee waiver will not apply. Reward Assistance and Service Fees may apply. For a list of all Classic Flight Reward service fees, see the Fee Schedule in the program Terms and Conditions.
Disclaimer: # Transfers cannot be reversed or cancelled and do not count as activtiy on your account, or the account you transfer points to, for the purpose of preventing your points from expiring. Points that are transferred to a family member will be subject to the points expiry date that currently applies to the receiving family member's Qantas Frequent Flyer account. If the family member receiving the points has been inactive for an extended period, it is possible for the transferred points to expire at the end of the calendar month in which the transfer is made.