Important information: our policies provide cover for some coronavirus related events. Cover is not available for loss arising from: government intervention including travel bans, border closures or broadly imposed quarantine requirements; events for which the Government has issued a 'Do Not Travel' warning for your destination, or failure to follow advice from official bodies, including vaccination advice where applicable. See the Policy Document for details. Your ability to travel may be affected by travel restrictions. Check the latest government advice and our travel insurance alertsOpens external site in a new window.

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The Comprehensive travel insurance policy now provides cover for some COVID-19 related events (see the Policy Document for details, limits and exclusions).

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International Comprehensive

  • Our comprehensive international plan. 
  • Cover for overseas medical expenses and evacuation/repatriation (including COVID-19) and dental.
  • Trip cancellation and luggage protection.
  • Accompanying children under 18 years of age covered at no additional cost.
  • Cover for some COVID-19 related events (see the Policy Document for details, limits and exclusions).
  • Available to persons who currently reside in New Zealand with long-term medical care in New Zealand (not including Reciprocal Health Agreements).
  • Earn 1 point per $1 spent on the premium.

View Policy Document (up to 69 years)Opens external site in a new window
View Policy Document (70+ years)Opens external site in a new window

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Manage your policy

Refer to your  policy confirmation email for instructions on how to change or cancel your policy, or contact nib Travel Services.

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Make a claim

Claims can be logged 24 hours a day, 7 days a week.


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Travel information

Updated information about travel insurance coverage for existing policyholders.            

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Important information

Qantas Travel Insurance policies are managed by nib Travel Services (Australia) Pty Limited (nib) ABN 81 115 932 173 AFSL 308461 and underwritten by Pacific International Insurance Pty Ltd (Pacific), NZBN 9429041356500. Pacific is a member of the Insurance and Financial Services Ombudsman dispute resolution scheme. Qantas is nib’s authorised agent. Material provided is for information and is not financial advice. Consider the Policy DocumentOpens external site in a new window and your personal circumstances before buying insurance.

You must be a member of the Qantas Frequent Flyer program to earn Qantas Points. A joining fee may apply. Membership and points are subject to the Qantas Frequent Flyer program terms and conditions.

Disclaimer: ^ Qantas Frequent Flyer members who are the primary holder of a Qantas Travel Insurance International Comprehensive policy will earn 1 Qantas Point per NZ$1 value of the premium paid. Qantas Points will be credited within six weeks after the trip departure date listed on your policy. Qantas may amend or withdraw these offers at any time.

Disclaimer: ~ Travel insurance cover is provided at no additional charge (except for certain specified medical conditions) for accompanying children who are under the age of 18 and travelling with you on the same itinerary for the entire duration of your trip when they are named on the Certificate of Insurance.