Denpasar (Ngurah Rai) airport

Denpasar (Ngurah Rai) Airport (DPS), is located 15km (9 miles) from the Denpasar City Centre, 13km (8 miles) from Nusa Dua and 3km (2 miles) from Kuta.

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Peak season travel tips

Peak travel tips
  • The wet weather season has started in Bali, there maybe unexpected traffic and poor conditions on the roads to the airport so allow extra time to get there.
  • Check-in counters will open 30 minutes earlier for both Melbourne and Sydney flights during peak season.
  • Departures - DPS immigration have implemented an auto gate system which will allow you to pass immigration quicker for the following passport holders: Indonesia, Philippine, Malaysia, Singapore, Thailand, Brunei Darussalam, Vietnam, Laos, Myanmar, Cambodia, Timor Leste, Australia, New Zealand.

Flights

Qantas flights QF1-QF399 and Jetstar flights operate from the international terminal.

Departures

Ticketing

Counter is located in departures on level 3.

Limited ticketing facilities are provided by PT Jasa Angaksa Semesta for all booking enquiries please call +62 21 2555 6300 between 9:00 am to 5:00 pm.

For 24 hour assistance contact the local Qantas Office for assistance.

Check-in

Check-in opens 3 hours before departure for Qantas operated services and is located at counters C16-24 on the departures level 3.

Note: For Qantas codeshare and Jetstar flights, check-in with the operating carrier.

Australian passport holders can now use the immigration automated departure gates for faster departure clearance. These gates are located to the right of the departures hall.

Online check-in is available for Qantas international flights (QF1-199), and other eligible connecting flights operated by oneworld, partner and codeshare airlines. Online check-in opens 24 hours before your flight departure and closes 2 hours before international flight departures.

At the boarding gate

Customers are reminded that an Australian Government liquids, aerosols and gels (LAGS) restrictions apply. Additional checks are conducted at the gate lounge with all liquids and gels over 100 mls not allowed to be brought onboard including bottled water purchased in the terminal. Duty Free can be purchased and will be brought to the aircraft by Duty Free Sales staff prior to departure (please retain the receipt for collection of Duty Free goods).

Flight status

View our real time flight status page for up-to-the-minute departure information.

Arrivals

Immigration

Immigration have dedicated counters for customers over 60 years of age and for families travelling with young children and infants. These counters are located to the right in the arrivals hall.

Baggage

Baggage carousels are located in the arrivals hall. 

Information boards display flight carousel numbers.

Flight status

View our real time flight status page for up-to-the-minute arrival information.

Transfers

You can walk between the domestic and international terminals by following the directional signs. It takes approximately 5 minutes.

Transport

Take the hassle out of travel with a private car, coach or other transfer. Book online now.

Lists the transport options for getting to and from Bali airport.
Transport Details
Taxi The official taxi counter is located outside the arrivals hall.

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Important information


Information correct as of December 2015. Times and prices are a guide only.