Schedule of Fees

Find out about our change and cancellation service fees.

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When fees do not apply

Fees may not apply if you're entitled to a refund or flight change under applicable local law or the Conditions of Carriage due to a cancellation, delay or schedule change.

Booking Fees

In addition to making bookings on, bookings can be made through Qantas Contact Centres and selected Qantas airport locations, as well as web chat and selected social media channels in some countries.

Change Booking Fees

Change fees may apply depending on the fare type purchased. You may also have to pay any difference between the fare for your new booking and the original fare. Refer to the applicable fare rules for details.

Cancellation Fees


Cancellation fees may apply and these vary depending on your point of origin and destination. Refer to the applicable fare rules for details. 

Additional baggage

The following fee applies when you request a refund of additional baggage allowance in accordance with the terms and conditions

Fees are per passenger per booking.

  Amount Qantas Points
Additional baggage allowance XPF6,680 5,000
Fees that apply to refund additional baggage. 

Important information

Disclaimer: + Point cancellation fees only apply for an additional baggage allowance purchased using Qantas Points.