Upgrade your web browser for an enhanced experience. Upgrade my browser.
Last updated: 25 January 2021
The Australian Government has announced changes for customers travelling between New Zealand and Australia in the 72 hours from 1400 AEDT 25 January, that may impact your travel. Please ensure you're aware of the latest restrictions before travelling. View annoucement from the Australian GovernmentOpens external site in a new window.
We have resumed a limited schedule between New Zealand and Australia.
If you're planning to travel to Australia, although some Australian state and territory borders remain closed, flights are still operating on many routes across our domestic network.
Before booking, check the latest New Zealand and Australian domestic travel restrictions or you could be denied entry. Refer to Australian domestic network updates for a full list of destinations.
We'll continue to monitor demand in line with government restrictions, and the schedule is subject to change.
Before booking, ensure you check the latest New ZealandOpens external site in a new window and AustralianOpens external site in a new window government travel requirements, which may include mandatory health declarations, use of face masks, entry permits, pre-approval and quarantine (possibly at your own expense), or you could be denied entry.
You can travel from New Zealand to selected states in Australia.
To book a flight, you must have spent at least 14 days in New Zealand prior to your date of travel, and not have been in an area designated as a COVID-19 hotspot. The Australian Government is defining a hotspot using a three-day rolling average of three locally acquired cases per day.
You'll be required to complete an Australian Travel Declaration Opens external site in a new windowform and provide it at check-in confirming you've been in New Zealand for the past 14 days.
If you're travelling from Australia to New Zealand restrictions remain in place.
Ensure you meet the Australian government requirements to depart Australia and the New Zealand government requirements to enter New Zealand
If you are eligible for travel, the following requirements apply:
Some Australian states and territories have introduced measures, including additional health and safety protocols, in response to Coronavirus that may impact travel within Australia.
Find out about travel restrictions within Australia.
We've added further flexibility on flights across our Australian domestic and trans-Tasman networks*.
Simply:
If you decide to change the date of your travel, we’ll waive the change fee one time. You'll need to change your flight before your scheduled date of departure and travel before 30 June 2021. When you’re ready to rebook, you’ll also need to cover any fare increase for your new flight, if applicable.
Visit Fly Flexible for more information.
When you use Qantas Points to book a Classic Flight Reward on Qantas flights, you can change your plans until 30 April 2021^
This waiver applies to itineraries that consist only of Classic Flight Rewards. If you combine a Classic Flight Reward with a non-Classic Flight Reward fare, this waiver won’t apply.
Visit Flexible Classic Flight Rewards for more information.
Your health and safety remain our highest priority which is why we've introduced a number of wellbeing measures so you can fly well when you fly with Qantas.
Note: it's mandatory to wear a face mask while travelling on flights between Australia and New Zealand.
For more information, refer to Fly WellDue to the reduction in travel demand and government restrictions we have temporarily changed some of our services. This includes changes to your check-in experience, a significantly reduced food and beverage and inflight entertainment offering, as well as access to airport lounges.
See Temporary inflight and airport service changes for more information.
Disclaimer: * This offer applies to all Qantas Australian domestic and Trans-Tasman operated flights for the following dates: Australian Domestic: booked between 21 May 2020 and 30 April 2021, for travel between 12 June 2020 and 30 June 2021. Trans-Tasman: booked between 15 October 2020 and 30 April 2021, for travel between 16 October 2020 and 30 June 2021. If you decide to change the date of your travel, we'll waive the change fee one time. You'll need to change your flight before your scheduled date of departure and travel before 30 June 2021. When you're ready to rebook, you'll also need to cover any fare increase for your new flight, if applicable.
Disclaimer: ^ Classic Flight Rewards are available on Qantas, Jetstar and partner airlines. Seats are subject to capacity controls, availability is limited, and some flights may not have any Classic Flight Rewards available. Taxes, fees and carrier charges are payable to Qantas (excluding any amounts payable to third parties at the airport) in addition to the points required. Fees will be automatically waived on changes or cancellations to any Classic Flight Reward booking, until 30 April 2021. To be eligible for the fee waiver, all flights in your booking must be Classic Flight Rewards. If you combine Classic Flight Rewards with non-Classic Flight Reward fares ("Commercial Fares"), the fee waiver will not apply. Reward Assistance and Service Fees may apply. For a list of all Classic Flight Reward service fees, see the Fee Schedule in the program terms and conditions.
