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Last updated: 14 September 2021
Important information about flights between Australia and New Zealand
Quarantine-free travel between Australia and New Zealand is currently suspended.
If your travel plans are affected, refer to booking changes to see the options available to you, including a refund if your flight is cancelled by us.
For the most up-to-date information, including eligibilityOpens external site in a new window and requirements for travel, visit the New Zealand Government websiteOpens external site in a new window.
For information on any future managed return services from Sydney to Auckland, register your interest on the New Zealand Government websiteOpens external site in a new window.
Our flight schedule is subject to change without notice due to operational requirements or government restrictions.
If we've cancelled your Qantas flight, wait to hear from us before changing your booking. We'll contact anyone whose flight has been impacted as soon as possible with the options available including a Flight Credit, an alternative flight to your booked destination (if possible) or a refund.
If your flight is still operating and you're no longer able to travel, you can choose to cancel your flight yourself, and a cancellation fee may be charged in accordance with your fare rules. You can also request a Flight Credit or change your flight (a fare difference may apply). For more information, see Fly Flexible and Changes to travel plans.
| Route |
|---|
| Auckland <> Brisbane |
| Auckland <> Gold Coast (Coolangatta) |
| Auckland <> Melbourne |
| Auckland <> Sydney |
| Brisbane <> Christchurch |
| Brisbane <> Queenstown |
| Christchurch <> Melbourne |
| Christchurch <> Sydney |
| Melbourne <> Queenstown |
| Melbourne <> Wellington |
| Queenstown <> Sydney |
| Sydney <> Wellington |
Before booking your onward domestic flights, and before departure, check the latest Australian state and territory travel restrictions or you could be denied entry. Refer to Australian domestic network updates for a full list of destinations.
We'll continue to monitor demand in line with government restrictions, and the schedule is subject to change.
Before booking and before departure, ensure you check the latest New ZealandOpens external site in a new window and AustralianOpens external site in a new window government conditions for travel, including any applicable Australian State Government restrictions and requirements, which include mandatory travel and health declarations, vaccinations, use of face masks, and immigration and entry requirements (which may include renewing your passport, or applying for a visa or NZeTA), or you could be denied entry.
When quarantine-free travel is in place, there are some things that you need to be aware of as you plan and prepare for your flight.
To be eligible to travel on a quarantine-free flight between Australia and New Zealand, you must meet all of the following criteria:
The New Zealand Government advises all travellers that an outbreak of COVID-19 could cause a change to the conditions you're travelling under. This could mean:
By travelling at this time, you're accepting that it'll be your responsibility to manage any COVID-19 related travel disruption and associated costs. Ensure you check the terms and conditions of your tickets and travel insurance.
To be eligible to travel to Australia quarantine-free you must also meet the Australian Government requirementsOpens external site in a new window.
Before you travel, remember to also check for:
To be eligible to travel to New Zealand quarantine-free you must also meet the New Zealand Government requirementsOpens external site in a new window.
Some Australian states and territories have implemented measures, including additional health and safety protocols, in response to Coronavirus that may impact your plans to travel to those states and around Australia.
Find out about travel restrictions within Australia.
We've added further flexibility on flights across our network so you can book with confidence.
Book any eligible Qantas flight and enjoy added flexibility with the option to change the date of your travel as often as you need.
Enjoy unlimited fee-free changes to your date of travel when you book any:
If you decide to change the date of your travel we’ll waive the change fee. You'll need to change your flight before your scheduled date of departure and select a new travel date within 12 months of your original booking date. When you’re ready to rebook, you’ll also need to cover any fare increase for your new flight, if applicable. For all changes, your applicable Fare Rules and the Qantas Conditions of Carriage apply.
Visit Fly Flexible for more information.
Your health and safety remain our highest priority which is why we've introduced a number of wellbeing measures so you can fly well when you fly with Qantas.
Note: it's mandatory to wear a face mask while travelling on flights between Australia and New Zealand.
For more information, refer to Fly WellFind out about any changes to your airport and inflight experience.
See Temporary inflight and airport service changes for more information.
Disclaimer: * This offer applies to all Qantas operated flights for the following dates: Australian Domestic: booked between 21 May 2020 and 28 February 2022, for travel between 12 June 2020 and 28 February 2022. Trans-Tasman: booked between 15 October 2020 and 28 February 2022, for travel between 16 October 2020 and 28 February 2022. International: booked between 25 February and 28 February 2022, for travel between 1 November 2021 and 31 December 2022. If you decide to change the date of your travel, we'll waive the change fee. You'll need to change your flight before your scheduled date of departure and select a new travel date within 12 months of your original booking date. When you're ready to rebook, you'll also need to cover any fare increase for your new flight, if applicable. For all changes your applicable Fare Rules and the Qantas Conditions of Carriage apply.
