Service Dogs

While many dogs, whether trained or untrained, play a variety of important roles in the community, they are not all considered to be Service Dogs. Ambassador dogs, therapy dogs, emotional support dogs, comfort dogs and facility dogs that are not appropriately trained to perform tasks to alleviate the effects of a person’s disability are not considered to be Service Dogs.

Dogs undertaking Service Dog training may be permitted in the aircraft cabin at Qantas’ discretion, where:

• it is being trained by an organisation or trainer that is a full member of ADI or approved under the Queensland Act; and
• it has achieved a standard suitable for travel on public transport, including an aircraft cabin, and
• the flight is being taken as part of the dog’s final training and/or for the purpose of delivery.

Service Dogs Under Training are limited to a maximum of:

• two individual domestic Economy flights (eg: a return city pair such as SYD-MEL-SYD) for the purpose of travelling to experience the aircraft environment prior to certification, where each flight should not exceed three hours; and
• one domestic Economy flight for the purpose of delivery.

Service Dogs Under Training are not carried on international flights operated by Qantas. 

Qantas does not accept animals other than approved Service Dogs to travel in the aircraft cabin.

콴타스가 정한 모든 안내견 운송약관을 준수하는 경우, 승인된 안내견 및 훈련 중인 안내견은 무료로 항공기 객실에 탑승할 수 있습니다.

The information on this page relates to flights operated by Qantas and QantasLink only. If you are travelling on a codeshare flight operated by another carrier, you and the dog must seek approval for carriage and meet the requirements of that carrier.  

예. 단, 적절한 좌석 배치가 이루어질 수 있도록 당사에 연락하여 안내견과 함께 여행하고자 함을 미리 알리고 예약 번호를 제공해야 합니다.  

안내견은 항공기 객실에 탑승하기 위해 45kg을 초과해서는 안 됩니다.
콴타스가 신청 과정에서 결정한 바와 같이 안내견이 운항 항공기의 길이 제한을 초과하는 경우 다음을 수행할 수 있습니다.

• 추가 좌석(들) 요금 지불
• 다른 유형의 항공기 이용
• 일부 제한 사항이 적용될 수 있음을 유의하여 다른 객실에 탑승

또는 안내견은 콴타스 화물로 화물칸에 애완동물로 운송할 수 있습니다. 

Currency of a PAT is determined by the certifying or accrediting organisation or authority. For example, full members of ADI require dogs in their programs to undertake a PAT annually in order to hold a current and valid Identity Card.  

You will need to determine if the dog is a dangerous dog or restricted breed prior to submitting your Application to Qantas by referring to your local government authority, local council or the Australian Department of Agriculture and Water ResourcesOpens external site.

일반적으로 가능하며, 좌석 이용 가능 여부에 따라 달라집니다. 적절한 좌석 배치가 이루어질 수 있도록 안내견과 함께 여행하시는 경우 당사에 연락하여 주시기 바랍니다.

콴타스가 운항하는 대부분의 국가에는 반드시 준수해야 하는 엄격한 동물 수입 규정이 있습니다. 예약하기 전에 관련 현지 당국의 관련 요건을 확인하는 것이 좋습니다. 또한 예약 전에 환승 항구 및 출발지 국가에서 명시한 요건을 반드시 확인해야 합니다.

추가 요건에 대한 자세한 내용은 해외 여행 신고서[PDF]에서 확인할 수 있으며 출발 최소 14일 전에 작성해야 합니다.

Although rare, diversions or extended transits can occur on international services, in particular on flights to or from the United Kingdom. The use of a crate may be recommended or required, either by the local authorities or the authorities at the planned destination, to ensure that the Service Dog has remained separated from other animals from a biosecurity perspective.

Qantas' highest priorities in this situation are:

• for the handler and Service Dog to remain together and safe, whilst also complying with any local laws in that country; and
• to seek guidance from the planned destination quarantine authority as to what actions should be taken whilst at the transit port, in the interests of the Service Dog and the handler.