International flights

We’re preparing for a gradual restart of international services, with the first flights scheduled to resume from 1 November 2021 for Australian citizens, permanent residents and their immediate families in line with Australian Government requirements.

We’ll continue to work closely with the Australian Federal Government around the reopening of borders to support COVID-safe international travel.

Last updated: 15 October 2021

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Due to high demand, we're experiencing some delays in call wait times and the processing of Flight Credits, refunds and other options.

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Flights between Australia and the United Kingdom and United States

From 1 November, we'll be operating flights between:

Fares are now available for sale for Australian citizens, permanent residents and their immediate families and some visa holders.  At this stage, all other international routes that are scheduled to resume from December 2021 will continue as outlined below.

Travel requirements include:

  • All passengers on Qantas international flights (aged 12 years and older) will be required to be fully vaccinated with a TGA-approved vaccine (unless they have an exemption).
  • As part of government requirements, customers on these flights will also be required to return a negative COVID test from an approved PCR testing site 72 hours prior to departure.
  • The NSW Government will advise on what additional testing requirements will be required on arrival in the coming days.

For more information, see requirements for international travel.

International network information

We're preparing for a gradual restart of other international flights from mid-December 2021, with plans linked to the vaccination rollout in Australia and key international markets.

On current projections, Australia is expected to reach National Cabinet's 80% vaccination threshold in December 2021, which would trigger the gradual reopening of international borders.

While COVID-19 has shown that circumstances can change unexpectedly, the long lead times to restart our international operation mean we need to prepare well in advance.

If assumptions change or dates move, our restart plans will be adjusted accordingly and we'll keep you updated.

  • From mid-December 2021, flights would start from Australia to COVID-safe destinations which are highly likely to be classed as low risk countries for vaccinated travellers to visit and return with reduced quarantine requirements, pending decisions by the Australian Government and entry policies of other countries. This is likely to include Singapore, Fiji and Vancouver.
  • Flights between Australia and New Zealand are on sale for travel from mid-December 2021,  assuming some or all borders between the two countries will reopen.
  • The rest of the Qantas international network is planned to open up from April 2022.

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Requirements for international travel

While many aspects of international travel will be the same as they were pre-COVID, some things will look a little different, particularly in the short-term.

Government travel and quarantine requirements

Before booking and before departure, ensure you check the latest government travel requirements, which may include mandatory health declarations, vaccinations, use of face masks, entry permits, pre-approval and quarantine (possibly at your own expense), or you could be denied entry.

Before you travel, remember to also check for:

From 1 November, the NSW Government will remove quarantine requirements for international arrivals who are fully vaccinated with a TGA-approved vaccine. Information about testing requirements on arrival into NSW will be provided once it's available.

Pre-departure COVID-19 testing

You may be required to return a negative COVID-19 PCR test prior to departure and/or pre-book tests to be taken following arrival at your destination, depending on the country you are travelling to.

We recommend you check the requirements of your destination country well before your travel date to ensure you comply with their test requirements (including approved testing providers and documentation) and allow enough time to organise your test.

If you’ve tested positive for COVID-19 within the past six months, and a negative pre-departure test is a requirement for your trip, you’ll need to provide proof of recovery from COVID-19 documentation. This must be submitted to us at least seven days before departure, and you’ll still need to have a pre-departure COVID-19 PCR test.

More information on the how to submit your documentation will be provided in the coming weeks.

Qantas vaccination requirements

From 1 November 2021, if you're booked to travel to or from Australia on a Qantas aircraft, you'll need to be fully vaccinated at the time of travel. Some exceptions apply, including:

  • Children under 12 years of age (however you should always check the requirements of the country you're travelling to, as you'll need to comply with the most stringent requirements that may apply to your trip).
  • If you have a valid exemption.
  • If you're travelling on a ticket sold by Qantas for a flight operated by another airline, unless vaccination is a requirement of the operating airline or destination country.

You’ll need to be fully vaccinated with a TGA-approved or recognised vaccineOpens external site in a new window and be provided a vaccination certificate issued by a verified source. A waiting period after the final dose of vaccine is not required once a vaccination certificate has been issued, unless required by the country you’re travelling to.

In some circumstances, you may be asked to present proof of vaccination (or exemption). See more about documentation required for travel.

This requirement relates to flights operated by Qantas on a Qantas aircraft, including those booked via another airline or third-party travel arranger. If you're travelling on a Qantas codeshare flight which is operated by another airline on their aircraft, you'll need to contact them directly to understand and meet their requirements if applicable.

Vaccination exemptions

If you have an approved medical exemption from the Australian Government, or from another national government (where you’re ineligible to complete the Australian Government form), you'll be permitted to travel with us upon verification.

To travel with an approved exemption:

  • You must apply to us at least seven days before your Qantas flight’s scheduled departure to have your exemption verified.
  • You will also be required to return a negative COVID-19 PCR within 72 hours of departure or (if regulations permit) an equivalent test result, unless evidence of a previous positive test to COVID-19 is verified by us at least 7 days before departure. 

More information on the exemptions process will be provided in the coming weeks.

Documentation required for travel

When you check in for your flight with us, we’ll ask you to declare that you meet all your requirements for travel, including vaccination and pre-departure testing (if applicable to your destination).

On the day of travel, you may be required to carry and show proof of:

  • your vaccination (or exemption) certificate, and
  • any other documentation applicable to your destination, such as a negative pre-departure COVID-19 test result, entry permits, and travel declarations.

If you're an Australian citizen or resident, you may be eligible to obtain your International COVID-19 Vaccination Certificate from the Australian Government which is expected to be available from late October 2021.

We're also working with IATA to facilitate use of the IATA Travel PassOpens external site for Qantas customers, which will provide an easy and secure way for you to share this information with us prior to travel. We’ll provide additional information on how to use this app when it becomes available.

Inflight and airport services

Find out about any changes to your airport and inflight experience.

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Important information

Disclaimer: * Subject to Government and Regulatory approval.