Travel to Canada
Travelling has changed, and you may need to do a little more planning and preparation before take-off. Ensure you check and comply with all airline and government travel requirements before arriving at the airport.
Last updated: 21 January 2022
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All passengers on international flights operated by Qantas are required to be fully vaccinated (some exceptions for children and medical exemptions apply). In accordance with Australian Government guidelines, a traveller is not fully vaccinated unless at least 7 full calendar days have elapsed since the last dose of vaccine in a course of immunisation. Learn more about our vaccination requirements.
Customers with a COVID-19 vaccination medical exemption must submit their documentation to Qantas at least 7 days before your flight. We're not able to process exemptions at the airport on your day of departure. See more on applying for clearance to travel.
This requirement relates to flights operated by Qantas on a Qantas aircraft, including those booked via another airline or third-party travel arranger. If you're travelling on a Qantas codeshare flight which is operated by another airline on their aircraft, you'll need to contact them directly to understand and meet their requirements.
You should always check the vaccination requirements for the country you're travelling to, and comply with the most stringent requirements that apply to your trip.
You'll be required to present proof of vaccination at the airport.
Before booking and before departure, ensure you check the latest CanadianOpens external site in a new window and AustralianOpens external site government conditions for travel, including any applicable Australian State Government restrictions and requirements, which may include mandatory travel and health declarations, vaccinations, use of face masks, and immigration and entry requirements (which may include renewing your passport, or applying for a visa), or you could be denied entry. This information is subject to change and we recommend you check these websites frequently for any updates.
From 1 November 2021, fully vaccinated Australians are eligible for international travel without first seeking a travel exemption to leave Australia. Passengers who do not meet the eligibility requirements must continue to follow the current border processesOpens external site when leaving Australia.
If you're fully vaccinated
The Canadian Government currently allows fully vaccinated passengers regardless of citizenship (including Australian Citizens) to travel to Canada.
Before departure you'll need to:
Check if you’re considered fully vaccinatedOpens external site according to Canadian Government guidelinesOpens external site in a new window, which includes completing a course of an approved vaccineOpens external site in a new window at least 14 full days before the day you arrive.
Have evidence of your vaccination status. You will need approved documentation for travel which must match your name as per your passport. See more about International COVID-19 Vaccination Certificates.
It is a mandatory Canadian Government requirement to upload proof of your vaccination and travel information in ArriveCANOpens external site app or website up to 72 hours before your flight. If you don’t submit your information though ArriveCan you may be denied boarding.
- Provide proof of a negative COVID-19 molecular test (travellers 5 years of age and older) taken no more than 72 hours before your flight time. If you have previously tested positive for COVID-19, you must show proof of a previous positive test result taken between 10 and 180 days. Learn more about these requirementsOpens external site and accepted COVID-19 testsOpens external site from the Canadian Government
- You must pre-register for an arrival test, even if you might not be selected for testing.
- Upon checking in at the airport you may be required to under go a health screening and may not be permitted to board, if you exhibit any symptoms related to COVID-19. If you have been denied boarding within the past 10 days for a COVID-19 related reason, you will need to wait for a minimum of ten days before you are able to travel.
You must bring physical copies of your ArriveCANOpens external site in a new window receipt, proof of vaccination, pre-departure COVID-19 test result and other travel documents with you to the airport.
All travellers who have been in a country - other than Canada or the United States in the past 14 days - may be selectedOpens external site in a new window for arrival (Day 1) testing.
If selected, vaccinated travellers will be required to quarantine at their suitable place of quarantine until they receive a negative test result. If they test positive, they will need to isolate for 10 days.
All unvaccinated travellers, including travellers from the US, will continue to be tested on arrival (Day 1) and Day 8 and must quarantine for a full 14 days, regardless of the result of their Day 1 test.
If you're travelling on a Qantas aircraft and cannot be vaccinated for approved medical reasons, you'll also be required to submit your exemption documents to us 7 days prior to departure, and show evidence of a negative pre-departure COVID-19 PCR test result at the airport. Your pre-departure test must be taken no more than 3 days prior to departure, or as per the government guidelines of the destination country.
If you're not fully vaccinated
Before departure, you'll need to:
- Foreign nationals who don't qualify as fully vaccinated will only be allowed to enter Canada in specific circumstances. If you don’t qualify as fully vaccinated, find out more if you are eligibleOpens external site to travel to Canada.
Unvaccinated children or dependents:
Unvaccinated children under 12 years of age are eligible to travel to Canada if they are accompanied by a parent or guardian who qualifies as fully vaccinated. Learn more about the requirements and restrictionsOpens external site from the Canadian Government.
Unvaccinated or partially vaccinated youth aged 12 to 17 are eligible to travel to Canada if they are accompanied by a parent or guardian who qualifies as fully vaccinated. Learn more about the requirements and restrictionsOpens external site to travel.
Dependents 18 years of age or over who are unvaccinated because of mental or physical limitations are eligible to travel to Canada. Find out more about the requirements and restrictionsOpens external site to travel.
Unvaccinated Australian citizens and permanent residents wishing to travel overseas (apart from some exceptions for children and those who cannot be vaccinated for medical reasons) are required to apply for a travel exemptionOpens external site to leave Australia and will not be able to travel on a Qantas aircraft.
If you're unable to be vaccinated due to medical reasons or you return a positive pre-departure COVID-19 test result, you may still be able to travel with us in some circumstances:
- You can request a vaccination exemption due to a medical condition that prevents you from being vaccinated with a COVID-19 vaccine. You'll also be required to show proof of a negative pre-departure COVID-19 PCR test when you check-in. Your pre-departure test must be taken no more than 3 days prior to departure, or as per the government guidelines of the destination country.
- If you've previously had a COVID-19 infection, you may be able to apply for medical clearance based on a past positive infection, provided you're no longer infectious and don’t have any symptoms. Check the government requirements to see if they permit exceptions for past positive infections, for any countries you're travelling to or transiting through, before submitting your request to us.
We're not able to process any COVID-19 vaccination exemptions or medical clearances at the airport on your day of departure, therefore you'll need to ensure you submit your request at least seven days in advance. Otherwise you may not be able to board your flight.
See more information on COVID-19 vaccination exemptions and past positive medical clearance.
Keep up to date with the latest requirements
It’s important to continue to check the relevant government websites for the latest travel requirements, as these may change closer to your departure date and more information may become available.
Inflight and airport services
Find out about any changes to your airport and inflight experience.
See inflight and airport services for more information.