Travel to Canada
Travelling has changed, and you may need to do a little more planning and preparation before take-off. Ensure you check and comply with all airline and government travel requirements before arriving at the airport.
Last updated: 28 June 2022
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All passengers on international flights operated by Qantas are required to be fully vaccinated (some exceptions for children and medical exemptions apply). In accordance with Australian Government guidelines, a traveller is not fully vaccinated unless at least 7 full calendar days have elapsed since the last dose of vaccine in a course of immunisation. Learn more about our vaccination requirements.
Customers with a COVID-19 vaccination medical exemption must submit your documentation to Qantas before your flight. We're not able to process exemptions at the airport on your day of departure. See more on applying for clearance to travel.
This requirement relates to flights operated by Qantas on a Qantas aircraft, including those booked via another airline or third-party travel arranger. If you're travelling on a Qantas codeshare flight which is operated by another airline on their aircraft, you'll need to contact them directly to understand and meet their requirements.
You should always check the vaccination requirements for the country you're travelling to, and comply with the most stringent requirements that apply to your trip.
You'll be required to present proof of vaccination at the airport.
Before booking and before departure, ensure you check the latest CanadianOpens external site in a new window and AustralianOpens external site government conditions for travel, including any applicable Australian State Government restrictions and requirements, which may include mandatory travel and health declarations, vaccinations, use of face masks, and immigration and entry requirements (which may include renewing your passport, or applying for a visa), or you could be denied entry. This information is subject to change and we recommend you check these websites frequently for any updates.
You're not permitted to travel to Canada if you've had COVID-19 within the past 10 days or have reason to suspect you've had COVID-19 (such as developing symptoms, or being in close contact of someone who was positive). Upon checking in at the airport you may be required to undergo a health screening. If you do have symptoms, you must have a medical certificate indicating these symptoms are not related to COVID-19 or a valid negative test result.
If you're fully vaccinated
The Canadian Government currently allows fully vaccinated passengers regardless of citizenship (including Australian Citizens) to travel to Canada.
Before departure you'll need to:
- Check if you’re considered fully vaccinatedOpens external site according to Canadian Government guidelinesOpens external site in a new window, which includes completing a course of an approved vaccineOpens external site in a new window at least 14 full days before the day you arrive. You'll need valid proof of vaccination for travel, which must match your name as per your passport. See more about international COVID-19 Vaccination Certificates.
- It's a Canadian Government requirement to submit proof of vaccination and travel information using ArriveCANOpens external site app or website up to 72 hours before your flight. If you don’t submit your information though ArriveCan you may be denied boarding.
- Please bring physical copies of your ArriveCANOpens external site in a new window receipt, proof of vaccination and other travel documents with you to the airport.
If you're travelling on a Qantas aircraft and cannot be vaccinated for approved medical reasons, you'll also be required to submit your exemption documents to us prior to departure, and show evidence of a negative pre-departure COVID-19 test result at the airport.
If you're not fully vaccinated
Foreign nationals who don't qualify as fully vaccinated will only be allowed to enter Canada in specific circumstances (some exceptions for children and other exemptions apply). If you don’t qualify as fully vaccinated, learn more about the requirements and restrictionsOpens external site from the Canadian Government.
If approved to travel:
- All unvaccinated travellers 5 years of age and older (unless exempt) must provide proof of a valid COVID-19 test resultOpens external site in a new window. This means a molecular test (such as PCR test) taken within 72 hours before departure, or a professionally administered or supervised Rapid Antigen Test (RAT) taken no more than 1 calendar day before departure. Unvaccinated travellers under 12 who are travelling with their fully vaccinated parent, step parent, guardian, or tutor do not need to provide a pre-departure test.
- Use ArriveCANOpens external site in a new window to digitally submit required travel and contact information (unless exempt). Unvaccinated travellers must provide a suitable quarantine planOpens external site in a new window.
- Unvaccinated travellers, including younger travellers (aged 5 and older), will be subject to mandatory on-arrival testing and will continue to be required to test on Day 8 and quarantine for 14 days. We recommend you pre-register for on-arrival testsOpens external site in a new window prior to landing in Canada to avoid lengthy lines and processing delays.
- Unvaccinated foreign nationals with onward domestic travel, are permitted to complete their journey as long as the domestic connection is within 24 hours of arrival. You'll need to provide proof of continuous travel (same 24-hour period as your international inbound flight), you will need to provide your boarding pass (from your inbound journey).
If you're unable to be vaccinated due to medical reasons or you return a positive pre-departure COVID-19 test result, you may still be able to travel with us in some circumstances:
- Vaccination exemptions: You can request a vaccination exemption due to a medical condition that prevents you from being vaccinated with a COVID-19 vaccine. You'll also be required to show proof of a negative pre-departure COVID-19 test when you check-in.
- Prior positive medical clearance: If you've previously had a COVID-19 infection, you may be able to apply for medical clearance based on a past positive infection, provided you're no longer infectious and don’t have any symptoms. Check the government requirements to see if they permit exceptions for past positive infections, for any countries you're travelling to or transiting through, before submitting your request to us.
See more information on how to request COVID-19 vaccination exemptions and past positive medical clearance.
Keep up to date with the latest requirements
It’s important to continue to check the relevant government websites for the latest travel requirements, as these may change closer to your departure date and more information may become available.
Inflight and airport services
Find out about any changes to your airport and inflight experience.
See inflight and airport services for more information.