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All scheduled international flights, except for flights between Australia and New Zealand, are suspended until at least the end of October 2020, due to government restrictions. All Qantas scheduled flights between Australia and New Zealand are suspended until at least mid-July 2020.
Due to high demand, we're experiencing some delays in call wait times and the processing of flight credits, refunds and other options.
If your flights were booked through a travel agency or third-party website, contact these companies directly for assistance.