Travel between Australia and New Zealand

Last updated: 14 April 2021

On this page

Flight network

Map showing Qantas domestic network and New Zealand travel bubble

We're increasing our international services between Australia and New Zealand, following the announcement of a quarantine free two-way travel bubble between the two countries, for travel commencing 19 April 2021.

Route
Auckland <> Brisbane
Auckland <> Cairns (seasonal winter service)
Auckland <> Gold Coast (Coolangatta)
Auckland <> Melbourne
Auckland <> Sydney
Brisbane <> Christchurch
Brisbane <> Queenstown
Christchurch <> Melbourne
Christchurch <> Sydney
Melbourne <> Queenstown
Melbourne <> Wellington 
Queenstown <> Sydney
Sydney <> Wellington

Before booking your onward domestic flights, check the latest Australian state and territory travel restrictions or you could be denied entry. Refer to Australian domestic network updates for a full list of destinations.

We'll continue to monitor demand in line with government restrictions, and the schedule is subject to change.

Travel restrictions

Before booking, ensure you check the latest New ZealandOpens external site in a new window and AustralianOpens external site in a new window government conditions for travel, including any applicable Australian State Government restrictions and requirements, which include mandatory travel and health declarations, use of face masks, immigration and entry requirements (which may include applying for a visa or NZeTA) and quarantine (possibly at your own expense), or you could be denied entry.

Travel before 19 April 2021

Travel to Australia from New Zealand

You can travel from New Zealand to selected states in Australia.

All travellers into Australia are required to present at check-in an Australian Travel DeclarationOpens external site in a new window confirming that you've been in New Zealand 14 days before your date of departure and haven't been in an area designated as a COVID-19 hotspot.

Plus, if you're arriving into Sydney from New Zealand, you'll also need to complete the New South Wales Government New Zealand arrival declaration formOpens external site in a new window within 24 hours of your arrival into Australia. You'll be required to show a copy of your confirmation email on arrival, and this can be either a paper copy, screenshot of the confirmation, or the email.

Travel to New Zealand from Australia

If you're travelling from Australia to New Zealand restrictions remain in place.

Ensure you meet the Australian government requirements to depart Australia and the New Zealand government requirements to enter New Zealand.

If you are eligible for travel, the following requirements apply:

  • In order to book a flight, please visit the Manage Isolation Quarantine Government websiteOpens external site in a new window to register for a Managed Isolation Allocation System Voucher, which will be required at check-in. You will have to quarantine for 14 days upon arrival in New Zealand.
  • Note: there is a hotel quarantine cap in New Zealand and if you're unable to secure a hotel voucher, you'll need to defer your travel plans.
  • You are not transiting from an international flight.

Travel on or after 19 April 2021

From 19 April 2021, you can travel between Australia and New Zealand without entering quarantine. However, there are some things that you need to be aware of as you plan and prepare for your flight.

Travelling on a quarantine-free flight

To be eligible to travel on a quarantine-free flight between Australia and New Zealand, you must meet all of the following criteria:

  • You’ve spent the 14 days before you depart in either Australia or New Zealand. Note that you are able to visit each country for any length of time and are not required to stay for 14 days.
  • You haven’t had a positive COVID-19 test in the 14 days before you depart.
  • You aren’t waiting for the results of a COVID-19 test taken in the past 14 days.
  • You haven't been in an area designated as a COVID-19 hotspot.
  • You’re not transiting from another international flight.
  • You meet any immigration requirements.

Be prepared for COVID-19 to disrupt your travel

While it's currently safe to travel without quarantine, this could change very quickly. The New Zealand Government advises all travellers that an outbreak of COVID-19 could cause a change to the conditions you're travelling under. This could mean:

  • You may not be able to travel on the date you've booked.
  • Your flight may be delayed or suspended.
  • If you’re returning to a state where travel has been suspended, you may need to go into managed isolation on arrival.
  • A pre-departure test may be required.
  • You may need to stay longer. Additional costs and getting home will be your responsibility.

By travelling at this time, you're accepting that it'll be your responsibility to manage any COVID-19 related travel disruption and associated costs. Ensure you check the terms and conditions of your tickets and travel insurance.

Additional requirements for travel to Australia from New Zealand

To be eligible to travel to Australia quarantine-free you must also meet the Australian Government requirementsOpens external site in a new window.

Before you travel, remember to also check for:

Additional requirements for travel to New Zealand from Australia

To be eligible to travel to New Zealand quarantine-free you must also meet the New Zealand Government requirementsOpens external site in a new window.

  • You must complete a travel declarationOpens external site in a new window so the Government of New Zealand will be better able to contact you for COVID-19 tracing purposes should this be necessary.
  • You'll also be required to complete a health declaration at the airport before departure, and you won't be able to travel if you have cold or flu symptoms.
  • Check any immigration requirements, including if you need to apply for a NZeTA.
  • Download the NZ COVID Tracer app and register your contact details so contact tracers can get in touch if they need to.
  • Wear a face mask when travelling on public transport.

Travel within Australia

Some Australian states and territories have introduced measures, including additional health and safety protocols, in response to Coronavirus that may impact your plans to travel within Australia. 

Find out about travel restrictions within Australia.

Fly Flexible

We've added further flexibility on flights across our network so you can book with confidence.

Book any eligible Qantas flight, and enjoy added flexibility with the option to change the date of your travel as often as you need.

Until 28 February 2022, enjoy unlimited fee-free changes to your date of travel when you book any:

  • Qantas operated Australian domestic flight between 21 May 2020 and 31 July 2021, for travel between 12 June 2020 and 28 February 2022.
  • Qantas operated trans-Tasman flight between 15 October 2020 and 31 July 2021, for travel between 16 October 2020 and 28 February 2022.
  • Qantas operated international flight booked between 25 February and 31 July 2021, for travel between 1 November 2021 and 28 February 2022.

If you decide to change the date of your travel we’ll waive the change fee. You'll need to change your flight before your scheduled date of departure and select a new travel date within 12 months of your original booking date. When you’re ready to rebook, you’ll also need to cover any fare increase for your new flight, if applicable. For all changes, your applicable Fare Rules and the Qantas Conditions of Carriage apply.

Visit Fly Flexible for more information.

Flexible Classic Flight Rewards

When you use Qantas Points to book a Classic Flight Reward on Qantas flights before 31 July 2021, you can change your plans until 28 February 2022.

  • If you wish to change your travel dates, we’ll waive the change fee.
  • If you wish to cancel, we’ll waive the cancellation fee. The total Qantas Points used and any taxes, fees and carrier charges paid will be refunded.

This waiver applies to itineraries that consist only of Classic Flight Rewards. If you combine a Classic Flight Reward with a non-Classic Flight Reward fare, this waiver won’t apply.

Visit Flexible Classic Flight Rewards for more information.

 

Fly Well

For more information, refer to Fly Well Lady wearing a mask inflight

Your health and safety remain our highest priority which is why we've introduced a number of wellbeing measures so you can fly well when you fly with Qantas.

Note: it's mandatory to wear a face mask while travelling on flights between Australia and New Zealand. 

For more information, refer to Fly Well

Inflight and airport services

Due to the reduction in travel demand and government restrictions we have temporarily changed some of our services. This includes changes to your check-in experience, a significantly reduced food and beverage and inflight entertainment offering, as well as access to airport lounges.

See Temporary inflight and airport service changes for more information.

Important information

Disclaimer: * This offer applies to all Qantas operated flights for the following dates: Australian Domestic: booked between 21 May 2020 and 31 July 2021, for travel between 12 June 2020 and 28 February 2022. Trans-Tasman: booked between 15 October 2020 and 31 July 2021, for travel between 16 October 2020 and 28 February 2022. International: booked between 25 February and 31 July 2021, for travel between 1 November 2021 and 28 February 2022. If you decide to change the date of your travel, we'll waive the change fee. You'll need to change your flight before your scheduled date of departure and select a new travel date within 12 months of your original booking date. When you're ready to rebook, you'll also need to cover any fare increase for your new flight, if applicable. For all changes your applicable Fare Rules and the Qantas Conditions of Carriage apply.

Disclaimer: ^ Classic Flight Rewards are available on Qantas, Jetstar and partner airlines. Seats are subject to capacity controls, availability is limited, and some flights may not have any Classic Flight Rewards available. Taxes, fees and carrier charges are payable to Qantas (excluding any amounts payable to third parties at the airport) in addition to the points required. Fees will be automatically waived on changes or cancellations to any Classic Flight Reward booking made before 31 July 2021 for travel until 28 February 2022. To be eligible for the fee waiver, all flights in your booking must be Classic Flight Rewards. If you combine Classic Flight Rewards with non-Classic Flight Reward fares ("Commercial Fares"), the fee waiver will not apply. Reward Assistance and Service Fees may apply. For a list of all Classic Flight Reward service fees, see the Fee Schedule in the program terms and conditions.