Travel credits

Find out what travel credit you have and other useful information to help you get to your next destination.

Not sure about which travel credit you have?

 

 

Flight Credit:  may be issued when the value of your booking can be retained for future use. Different conditions will apply to your Flight Credit depending on when your original booking was made and why the Flight Credit was issued. Most Flight Credits can be accessed using your original booking reference via Manage Booking.

UATP

Qantas Pass: A virtual account that stores the value of your Flight Credit. A virtual UATP card. Powered by UATP, Qantas Pass can be used as a payment method when you are ready to book your next flight. If your Flight Credit has been transferred to a Qantas Pass, you will have received an email from Qantas with further details. 

UATP

Qantas TravelPass: A virtual card that may be issued when you request a Flight Credit for an eligible booking. Powered by UATP, Qantas TravelPass can be used as a payment method when you are ready to book your next flight. If your Flight Credit has been transferred to a Qantas TravelPass, you will have received an email from Qantas with further details.

UATP

Qantas Credit: For use exclusively with Qantas. A virtual UATP card that can be used as a payment method when you are ready to book your next flight. If your credit has been transferred to Qantas Credit you will have received an email from Qantas with further details.

Find out more

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Flight Credits

Find information on:

Requesting

Redeeming 

Conditions

Qantas Pass UATP image

Qantas Pass

Find Information on:

How to Book

Conditions

Checking your balance

Qantas TravelPass UATP image

Qantas TravelPass

Find Information on:

How to book

Conditions

Checking your balance

qantas credit UATP image

Qantas Credit

Find Information on:

How to book

Conditions

Checking your balance

Qantas Pass, Qantas TravelPass and Qantas Credit: can be used as a form of payment through Qantas, on qantas.com, Qantas App, or through your local Qantas office (booking fees may apply). Qantas Passes and Qantas Credits can be used for multiple bookings and valid until 31 December 2023 (book and complete travel before this date).

Need help?

        

help

FAQs

information

'How to' videos

Check out our 'How to' videos including, reedeming a Flight CreditOpens external site in a new window and how to use my Qantas PassOpens external site in a new window (steps apply for Qantas TravelPass and Qantas Credit).

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Call us

Contact us for further assistance for help with your travel credit.