Coronavirus cases on Qantas flights

Last updated: 2 April 2020

Customers in Australia

Australian health authorities have advised only some passengers on the same flight are considered to have been in close contact with the confirmed case. They'll advise the public if a passenger on a flight is confirmed with coronavirus (COVID-19) at the time of travelling.

Each health authority will undertake the contact tracing process and make direct contact with passengers on that flight who were sitting within two rows in front and behind a confirmed case.

Visit your relevant state health department and the Australian Department of HealthOpens external site in a new window websites as your primary sources of information. Each site includes information on flights that have carried passengers who have since been diagnosed and also lists the specific rows which are considered close contact.

If you believe you are showing symptoms seek medical advice. Also, contact the National Coronavirus Helpline for more information on 1800 020 080.

Customers outside of Australia

If you're outside of Australia, refer to your relevant health department website as your primary source of information. 

More information is also available from the World Health OrganisationOpens external site in a new window website.

If you believe you are showing symptoms seek medical advice.