Checked baggage

Baggage is included on every Qantas fare. Your included checked baggage allowances are determined according to your itinerary and are displayed when you make your booking. 

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Things to know

Apabila Anda telah melakukan pemesanan, Anda dapat melihat jatah sesuai tiket Anda pada bagian kelola pemesanan atau bertanya ke agen perjalanan Anda. Apabila Anda akan melakukan pemesanan pada situs web kami, jatah bagasi sesuai tiket akan dikonfirmasi pada laman peninjauan sebelum pembayaran.

Perbedaan jatah bagasi dapat berlaku setiap kali Anda mendaftarkan bagasi. Apabila Anda mendaftarkan bagasi untuk perjalanan ke beberapa sektor, biasanya jatah bagasi maskapai yang paling signifikan dalam rencana perjalanan Anda yang akan berlaku.

Namun demikian, aturan berbeda mungkin berlaku pada tiket ke dan dari Amerika Serikat atau Kanada.

Allowances for Qantas Frequent Flyers

Some Qantas Frequent Flyer and Qantas Club members are entitled to an additional non ticketed checked baggage allowance. This allowance applies to travel on:

  • Qantas and QantasLink operated flights with a QF flight number (excluding services to and from Lord Howe Island and QF codeshare services).
  • Emirates operated flights between and within Europe, The Middle East, North Africa, Asia, New Zealand and Australia when booked with either a QF or EK flight number on your ticket.

Note: any additional Frequent Flyer checked baggage allowance you may be eligible to does not apply to QF codeshare services operated by carriers other than Qantas, QantasLink and Emirates and is not cumulative. For example, whether you're a Silver Qantas Frequent Flyer, a Qantas Club member, or both, the same allowance applies. Check the operating carrier's baggage policy prior to travelling.

International flights (excluding North and South America)

Weight based baggage allowances

No single piece can exceed 32kg (70lb). For tickets issued on all Qantas international flights excluding flights to/from South and North America, the following weight allowance apply:

Outlining checked baggage by travel class and Frequent Flyer status for International flight excluding North and South America
Travel class Adult Qantas Club members and Silver Qantas Frequent Flyers Gold Qantas Frequent Flyers Platinum and Platinum One Qantas Frequent Flyers
Economy
30kg (66lb)
42kg (92lb)
46kg (101lb)
50kg (110lb)
Premium Economy
40kg (88lb)
52kg (114lb)
56kg (123lb)
60kg (132lb)
Business
40kg (88lb)
52kg (114lb)
56kg (123lb)
60kg (132lb)
First
50kg (110lb)
62kg (136lb)
66kg (136lb)
70kg (154lb)

Total dimensions for each piece must not exceed 158cm (62in). Dimensions for checked baggage are calculated by adding together the width, height and depth of the piece of baggage.

For tickets issued with an allowance in kilograms only, there is no restriction on the number of pieces within the weight allowance for international travel.

Note: if you've purchased international and domestic flights and these are on the same ticket, the international checked baggage allowances apply to the domestic flights too. Where the international and domestic flights are on separate tickets, if the connection time is within the same calendar daythe international checked baggage allowance is accepted on both flights. Be sure to present both tickets when checking your baggage in. Exceptions apply.

International flights (including North and South America)

Note for USA and Canada: Under USA and Canadian regulations, if your final ticketed origin or destination is within the USA or Canada, the airline whose flight number appears for the first flight on your ticket will determine whether its baggage rules or another airline's baggage rules will apply to all the flights in your itinerary. For travel between Australia and the USA, usually (but not always) Qantas' baggage rules will apply. However, note that any additional allowance for Qantas Frequent Flyers or Qantas Club members applies only to the flights specified above.

Mobility equipment - USA Flights only: Note that there is no limit on the number of pieces of mobility equipment allowed to be carried for customers with a disability and it doesn’t count towards the carry-on baggage allowance.

Piece based baggage allowances

No single piece can exceed 32kg (70lb).

Outlining checked baggage by travel class and Frequent Flyer status for international flights to North and South America
Travel class Adult
Qantas Club members and Silver and Gold Qantas Frequent Flyers
Platinum and Platinum One Qantas Frequent Flyers
Economy
2 pieces up to 23kg (50lb) each
3 pieces up to 23kg (50lb) each
3 pieces up to 32kg (70lb) each
Premium Economy
2 pieces up to 23kg (50lb) each
3 pieces up to 23kg (50lb) each
3 pieces up to 32kg (70lb) each
Business
3 pieces up to 32kg (70lb) each
3 pieces up to 32kg (70lb) each
4 pieces up to 32kg (70lb) each
First
3 pieces up to 32kg (70lb) each
3 pieces up to 32kg (70lb) each
4 pieces up to 32kg (70lb) each

Total dimensions of the 3 pieces must not exceed 405cm (159in) and total dimensions of the 2 pieces must not exceed 270cm (106in) with no single piece exceeding 158cm (62in). Dimensions for checked baggage are calculated by adding together the width, height and depth of the piece of baggage.

If you've purchased international and domestic flights and these are on the same ticket, the international checked baggage allowance applies to the domestic flights too. Where the international and domestic flights are on separate tickets, if the connection time is within the same calendar day the international checked baggage allowance is accepted on both flights. Be sure to present both tickets when checking your baggage in. Exceptions apply.

Domestic flights

Baggage allowance is included on every domestic flight within Australia on Qantas and QantasLink

Setiap barang tidak boleh melebihi 32kg (70lb).

Apabila memungkinkan, kami akan berupaya membawa bagasi terdaftar dalam penerbangan yang sama dengan Anda. Namun demikian, ada kalanya bagasi Anda harus dibawa dalam penerbangan selanjutnya. Dalam hal ini, kami akan mengantarkan bagasi Anda, kecuali jika Anda diharuskan hadir dalam pemeriksaan bea cukai.

Apabila Anda pindah dari penerbangan domestik Qantas ke penerbangan internasional Qantas, atau sebaliknya, pada hari yang sama jatah bagasi internasional berlaku pada kedua penerbangan. Tunjukkan kedua tiket saat mendaftarkan bagasi Anda.

Untuk informasi bagasi Jetstar, kunjungilah jetstar.com.Opens external site in a new window

Outlining checked baggage by travel class and Frequent Flyer status domestic flights
Travel class
Adult Qantas Club members and Silver Qantas Frequent Flyers Gold Qantas Frequent Flyers Platinum and Platinum One Qantas Frequent Flyers
Economy
1 piece up to 23kg (50lb)
1 piece up to 32kg (70lb)
2 pieces up to 32kg (70lb) each
2 pieces up to 32kg (70lb) each
Business
2 pieces up to 32kg (70lb) each
2 pieces up to 32kg (70lb) each
2 pieces up to 32kg (70lb) each
3 pieces up to 32kg (70lb) each

Exceptions

Terdapat pengecualian jatah bagasi untuk destinasi tertentu. Bagasi yang dibawa melebihi jatah ini tidak dapat diterbangkan dalam penerbangan yang sama karena pembatasan berat pesawat.

Anda dapat mencari tahu pesawat yang akan menerbangkan Anda pada jadwal. Catatan: semua penerbangan dapat mengalami perubahan pesawat pada saat-saat terakhir.

Outline of checked baggage for Dash 8 services
Aircraft type
Destination
Checked baggage allowance
Dash 8 Services
All (exceptions apply as below)
1 piece up to 23kg (50lb)
  Lord Howe Island

2 pieces up to 23kg (50lb) with each piece not exceeding:

  • 1st piece up to 14 kg (30lb) and
  • 2nd piece 9 kg (20lb).

Note: Flights may have weight restrictions. The second piece (9 kg/20 lb) may need to travel seperately, so please pack accordingly.

Total dimensions of each piece must not exceed 140cm (55in). Dimensions for checked baggage are calculated by adding together the width, height and depth of the piece of baggage.

Infants and children

Infant allowance

Outline of checked baggage by travel class for infants for all flights
  Allowance Additional items
Domestic None
Plus 3 infant items
International flights to/from The Americas 1 piece up to 10kg (22lb) with total dimensions not exceeding 115cm (45in)
Plus 3 infant items
International flights on all other routes (other than The Americas) 10kg (22lb)
Plus 3 infant items

Infant items

When travelling on a Qantas operated flight with a QF flight number, for each infant travelling with an adult, up to three infant items, each weighing up to 32kg (70lb), can be checked in free of charge. This can include:

  • collapsible stroller or push-chair;
  • collapsible cot or bassinet; and
  • car seat or baby capsule.

Child allowance

Outline of checked baggage by travel class for children on all flights
  Allowance Additional items
Domestic Same as standard adult allowance
Plus 2 child items
International flights to/from The Americas Same as standard adult allowance
Plus 2 child items
International flights on all other routes (other than The Americas) Same as standard adult allowance Plus 2 child items

Child items

When travelling on a Qantas operated flight with a QF flight number, for each child travelling with an adult, up to two child items, each weighing up to 32kg, can be checked in free of charge. This can include:

  • car seat
  • collapsible stroller or pushchair.

Medical and mobility equipment

Penumpang yang memerlukannya untuk penggunaan sendiri juga dapat mendaftarkan peralatan medis/bertahan hidup dan dua peralatan mobilitas tanpa biaya tambahan.

Hanya untuk penerbangan ke AS: tidak ada batas jumlah Peralatan Mobilitas yang diizinkan untuk dibawa bagi pelanggan difabel. Kunjungi laman bantuan mobilitas kami untuk informasi lebih lanjut.

Unaccompanied baggage

Kami menawarkan layanan bagasi terpisah pada kebanyakan rute. Layanan ini dapat menjadi alternatif mudah dan hemat daripada membayar tarif kelebihan bagasi. Anda harus memegang tiket internasional yang berlaku (untuk bepergian dengan maskapai mana pun) antara bandara asal dan destinasi.

Bagasi harus diserahkan di terminal kargo sebelum penerbangan Anda dan hanya dapat berisi pakaian dan barang pribadi, termasuk buku, alat musik portabel, dan peralatan olahraga portabel.

Bagasi terpisah dibawa berdasarkan 'ketersediaan ruang' ke destinasi, dan mungkin tidak pada penerbangan'yang sama dengan Anda.

Catatan: Anda mungkin diharuskan membayar biaya penanganan atau bea cukai pemerintah dan karantina di destinasi untuk bagasi terpisah Anda.

Catatan:  Transportation Security Administration (TSA) AS menetapkan pembatasan pengiriman barang pribadi dan perabotan rumah tangga ke AS. Pembatasan ini juga berlaku pada bagasi terpisah yang diterima sebagai kargo ke AS.

Untuk informasi lebih lanjut, hubungi 13 12 13 di Australia atau kantor Kargo QantasOpens external site in a new windowsetempat Anda.

Packing your baggage

All contents of your baggage need to be packed securely and appropriately. Do not pack valuables, essential medication or important documents in your checked baggage

You must ensure each item of checked baggage is labelled with your name, address and contact details. We recommend that you lock your baggage. However, it may be necessary for governments, airports or their contractors to open and inspect your baggage as part of the security screening process. If your baggage is locked, and you aren't present when it's necessary to open it, the lock may be broken by security screeners.

For passengers travelling to or from the United States, the USA Transportation Security Administration (TSA) advises that you can avoid the need for locks to be broken by using a TSA recognised locking mechanism, which can be opened by the TSA. Visit the TSA website for further information.

If you choose to utilise baggage-wrapping services offered at some airports, you should allow additional time to complete this process before check-in. If security wrapping needs to be removed for inspection by governments, airports or their contractors as part of the security screening process it will not be replaced.

We're unable to advise you at the time of check-in whether your baggage will need to undergo additional security checks.

Checked baggage: need to know

Penerimaan bagasi Anda tunduk pada:

Harap diperhatikan bahwa sekalipun bagasi Anda memenuhi persyaratan di atas, kami dapat menolak membawanya jika'tidak dikemas dengan baik dan aman. Terakhir, ingatlah bahwa setiap bagasi terdaftar tidak dapat melebihi 32kg (70lb) dan semua bagasi kabin harus muat diletakkan di bawah kursi di depan Anda atau di loker di atas kepala, termasuk alat musik.

Important information

Penafian: * Connection time must be on the same calendar day. For example, arrival at the airport on 10 September 2018 and departure before midnight (11:59pm) 10 September 2018.

Penafian: Charges will apply for any baggage carried in addition to the checked baggage allowance and additional items.