Checked baggage
Find out our checked baggage allowances for your domestic or international flight.
Baggage information
Find out about our checked and carry-on baggage allowances plus more and get the answers to your baggage questions, including travelling with additional or oversized luggage.
During peak periods, cabin baggage storage may be limited. To help get everyone in the air on time, check in your bags if you can.
All you need to know about Baggage
Carry-on baggage
Allowances for domestic and international flights and helpful tips.
Additional baggage
Pre-purchase an additional baggage allowance online and save on airport excess baggage rates.
Dangerous goods
Find out what to take out, what to declare and what's okay to take with you.
Musical equipment
See how to take your musical equipment, plus how to check-in, pack it and if additional charges apply.
Musical equipment information
Damaged, lost and delayed
If the unfortunate has happened, find out how we can help recover your baggage.
Sporting equipment
See what sporting equipment can be checked in, how to pack it and if any additional charges apply.
Permanent bag tags
The Q Bag Tag - a permanent bag tag that allows you to check your baggage at domestic airports.
Travelling with pets
Find out how to get your pet safely to your destination.
Information on travelling with pets