Acting responsibly

Rain drops on green leaves

For consumer brands especially, protecting value is also about maintaining a social licence to operate.

Central to this is maintaining high operational standards, acting responsibly and being transparent.  

We hold ourselves to high standards in everything we do and give others the information to evaluate our performance. The three principles that guide us are:

  • operating with integrity (through our safety, people, community and environment strategies).
  • strong corporate governance
  • transparency in reporting.

“For Qantas, doing business responsibly isn’t just the right thing to do — it’s also the smart thing to do. A clear social purpose helps attract new generations of customers and employees; a proactive response to climate change gives us the licence to grow over the long-term; robust supply chain policies help us expand responsibly into emerging markets – the list goes on.”
— Alan Joyce, Qantas Group CEO, letter to UN Secretary General

2022 Sustainability Report

Learn about the progress made under the Qantas Group Climate Action Plan, as well as our performance against the Group's key environmental, social and governance targets.

View the full report on our Investor CentreOpens external site in a new window

Key areas of focus

Read about safety Engineers fixing plane

Safety - our first priority

Learn more about our commitment to a healthy, safe and secure environment for our people and customers.

Read about safety
More about our people Female Jetstar crew

Our people

Learn more about our commitment to people, culture and leadership.

More about our people
Our community Farming couple in the outback

Our community

Learn more about our commitment to the communities we serve.

Our community
Our planet Ocean view

Our planet

Learn how we're working to minimise the impact we have on the environment at every step.

Our planet
More about our leaders

Our leadership

Learn more about our Board of Directors and Group Management Committee.

More about our leaders
Our governance Richard Goyder Qantas Group Chair

Our governance

Learn more about our corporate governance framework.

Our governance
How we report

Our reporting approach

Learn about our transparent and open source to reporting and disclosure.

How we report
Our RAP aboriginal boy dancing

Reconciliation Action Plan

Learn more about our FY20 – FY23 Elevate Reconciliation Action Plan