Qantas and American Airlines

Thanks to Qantas and American Airline’s partnership, more of the USA is accessible for Qantas customers. Go beyond the big cities and discover regional and small-town America.

Network

Qantas and American Airlines offer the most comprehensive network across the Pacific between Australia, New Zealand and North America.

Operating more than 60 direct flights a week between 4 destinations in Australia and New Zealand (Auckland, Brisbane, Melbourne and Sydney) and up to 7 destinations in North America (Chicago, Dallas/Fort Worth, Honolulu, Los Angeles, New York, San Francisco and Vancouver), Qantas and American Airlines customers have the choice to depart Australia on a morning or afternoon flight.

Customers can connect to over 200 beyond points on over 900 Qantas codeshare flights on the extensive network of American Airlines in North America.

Important information

Disclaimer: *Qantas and American Airlines network include the new Brisbane to Chicago services which commence flying in April 2020 and Brisbane to San Francisco services which commence flying in February 2020 and Qantas and American Airlines seasonal services. Route subject to government and regulatory approval and schedule subject to change. Schedule correct at 6 December 2019.

Before you fly

There are a selection of benefits available that can be booked ahead of your trip when flying on a Qantas codeshare flight with American Airlines. Visit manage your booking if you require further information.

Benefits included for services operated by American Airlines
Benefits included for QF codeshare services operated by American Airlines	Business	Economy
		Platinum One/ Platinum	Gold	Silver	Qantas Club	Bronze
Seat selection (paid or complimentary) via qantas.com	No	No	No	No	No	No
Seat selection (paid or complimentary) via airline partner	No	No	No	No	No	No
Online check-in via qantas.com	No	No	No	No	No	No
Online check-in via airline partner	No	No	No	No	No	No
Pre-flight meal selection	No	No	No	No	No	No
Special meal request	Yes	Yes	Yes	Yes	Yes	Yes
Purchase additional / excess baggage prior to departure	No	No	No	No	No	No

At the airport

The operating carrier is responsible for checking in customers travelling on Qantas codeshare services. Check your itinerary to locate the departure terminal and ensure you check in with the operating carrier.

Benefits included for QF codeshare services operated by American Airlines
Benefits included for QF codeshare services operated by American Airlines	Business	Economy
		Platinum One/ Platinum	Gold	Silver	Qantas Club	Bronze
Baggage Through Check from Qantas operated flight	Yes	Yes	Yes	Yes	Yes	Yes
Boarding Pass Through Check from Qantas operated flight	Yes	Yes	Yes	Yes	Yes	Yes
Extra checked baggage allowance	N/A	Yes	Yes	No	No	No
Priority airport check-in	Yes	Yes	Yes	Yes	No	No
Priority boarding	Yes	Yes	Yes	No	No	No
Priority baggage handling	Yes	Yes	Yes	No	No	No

Lounge access

Eligible customers and their guests booked on a QF flight number on the codeshare routes can access the following lounges. In addition to the codeshare services, Qantas Platinum and Gold Frequent Flyers travelling with American Airlines are able to access lounges across the American Airlines network per the oneworld policy.

For more details on Qantas’ lounge access policy, follow this link for a full description of lounge access eligibility.

Benefits included for QF codeshare services operated by American Airlines
Benefits included for QF codeshare services operated by American Airlines	Business	Economy
Lounge Access		Platinum One/ Platinum	Gold	Silver	Qantas Club	Bronze
Sydney International	Yes	Yes	Yes	No	Yes	No
Auckland	Yes	Yes	Yes	No	Yes	No
Los Angeles	Yes	Yes	Yes	No	Yes	No
All American Airlines Admirals Clubs	Yes	Yes	Yes	No	Yes	No

Qantas Frequent Flyers

Qantas Frequent Flyerscan earn more Qantas Points and Status Credits by booking the codeshare flight. In addition to the codeshare services, Qantas Frequent Flyers are able to earn Qantas Points and Status Credits as well as redeem flights across the American Airlines network.

You can use your Qantas Points on American Airlines for Classic Flight Rewards and Points Plus Pay – Flights.

American Airlines summary
Airline code	When booked as a QF flight	When booked as a AA flight
Earn Qantas Points	Yes	Yes
Earn Status Credits	Yes	Yes
Classic Flight Rewards	No	Yes
Points Plus Pay - Flights^#	Yes	Yes

Support

Special requests:

To benefit from the following special requests please chose a flight operated by Qantas or contact our partner directly;

assistance for children travelling alone,
medical assistance,
transporting oxygen for medical purposes; and
transport on a stretcher.

Sometimes everything doesn't go to plan. Qantas recognises the impact delays and missed connections can have on your plans and on your life. In the event this happens to you, below is some key information.

Missed connections:

If you missed a connection due to the late arrival of your aircraft, the delivering carrier is responsible for ensuring you make your final destination.

Lost baggage:

If your baggage doesn't arrive on the same flight as you. Please contact the Arrival Service desk of the delivering carrier in the arrivals hall. A delayed baggage report will be created.

Search flights

Important information

Disclaimer: ~You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points. A joining fee may apply. Qantas Frequent Flyer membership, Status Credits and the earning and redemption of Qantas Points are subject to the Qantas Frequent Flyer program Terms and Conditions.

Disclaimer: Disclaimer: #Points Plus Pay - Flights are available on any flight with a Qantas (QF), Jetstar (JQ), Jetstar Asia (3K), Jetstar Japan (GK) or Jetstar Pacific (BL) flight number and selected partner airlines when travelling on a Qantas fare, as long as there is a seat available for sale. The Qantas Points required include taxes, fees and carrier charges (excluding any amounts payable to third parties at the airport), are subject to change and are quoted at the time of booking. A minimum of 5,000 points per booking on Qantas and 3,500 points per booking on Jetstar must be redeemed. Qantas Points may not be earned on some fare types or on some oneworld® Member Airline or airline partner flights. For more information, visit Points Plus Pay - Flights.

Disclaimer: * Qantas Points and Status Credits (where applicable) are earned on Eligible Flights with a Qantas or applicable oneworld® Member Airline or Airline Partner flight number on your ticket. Qantas Points and Status Credits may not be earned on some fare types and booking classes. For full details see the Qantas Frequent Flyer program Terms and Conditions and Airline Earning Tables.

Disclaimer: ^Classic Flight Rewards are available on Qantas, Jetstar and partner airlines. Seats are subject to capacity controls, availability is limited, and some flights may not have any Classic Flight Rewards available. Taxes, fees and carrier charges are payable to Qantas (excluding any amounts payable to third parties at the airport) in addition to the points required. For more information, visit Classic Flight Rewards.