Santiago Airport

Santiago International AirportOpens external site in a new window (SCL) is the largest and busiest airport in Chile and is located in Pudahuel, 15 km (9.3 miles) northwest of downtown Santiago.

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QF27 and QF28 arrive and depart from the international terminal.

Note: QF28 now departs from Pier C in Santiago International Airport. Allow up to 15-20 minutes to walk to the gate from the check-in counters.

Codeshare flights

QF321, QF322, QF5027 and QF5028 operated by LATAM, arrive and depart from the international terminal.

All Australia passport holders entering Chile through Santiago International Airport are required to pay a 'reciprocity fee'. Contact the nearest embassy or consulate of Chile, or the Santiago airportOpens external site for up-to-date information on fees. Australian citizens can consult the Australian government Smartraveller siteOpens external site.



The sales desk is open during the handling of QF28 on Tuesday, Wednesday, Friday and Sunday and is located across from the check-in counters.


Check-in is open from 10.30am to 1:30pm Tuesday, Wednesday, Friday and Sunday.

Economy check-in is available in the main passenger terminal. Check the information screens as the counter numbers may vary.

Check-in for Business, Chairman's Lounge, Qantas Club and oneworld Emerald customers is located in the preferential check-in area to LATAM Business Class Suite on the 4th level, Entrance 6.

Online check-in is available for Qantas international flights (QF1-199) and other eligible connecting flights operated by oneworld, partner and codeshare airlines. Online check-in opens 24 hours before your flight departure and closes two hours before international flight departures.

For Qantas codeshare flights, customers may need to check in with the operating carrier rather than with Qantas. Ask airport staff for more details.

Flight status

View our real time flight status page for up-to-the-minute departure information.



Information monitors display flight carousel numbers.

Baggage services are handled by Qantas.

Customer service desks are located adjacent to carousels.

The office is located on the second level airline suites west side of the terminal and opens from 5 pm to 9 pm, Monday to Friday.

Flight status

View our real time flight status page for up-to-the-minute arrival information.


Find out about lounge features, operating hours and access to Santiago International - LATAM (partner) lounge.


Take the hassle out of travel with a private car, coach or other transfer. Book online nowOpens external site.

Lists the transport options for getting to and from Santiago airport.
Transport Details
Car parking Visit the Santiago airportOpens external site website for information on car parking.
Taxis For information on taxi companies visit the Santiago airportOpens external site website. 
Car hire Visit our cars section to make a booking.

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Find flights to Santiago View the Santiago destination guide
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Important information

Information correct as of January 2019. Times and prices are a guide only.