• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash
• Parties and events are allowed on site
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
• At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
• The negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 3 days prior to check-in.
• Free PCR COVID-19 testing is available on site; reservations required for on-site testing.
• This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO), COVID-19 Guidelines (CDC), and Ecolab (3rd party expert - Global).

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for continental breakfast: NZD 28 for adults and NZD 16 for children (approximately)
• Fee for in-room wireless Internet: NZD 10 per day (2-device limit, rates may vary)
• Fee for wireless Internet in public areas: NZD 10 per day (2-device limit, rates may vary)
• Fee for wired Internet in public areas: NZD 18 per hour (rates may vary)
• Airport shuttle fee: NZD 60 per person (roundtrip)
• Airport shuttle fee per child: NZD 30 (roundtrip), (from 3 to 11 years old)
• Rollaway bed fee: NZD 95.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.