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Back to search resultsHotels in Monterrey, Nuevo Leon, MexicoBack to results

Sheraton Ambassador Hotel

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COVID-19 requirements
This property may require proof of vaccination, a negative COVID-19 test or additional safety requirements.
Check policies or contact the hotel directly for more information.

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30% better value when you use points±
Minimum 5,000 PTS required

Classic Room, 2 Double Beds, Non Smoking

Classic Room, 2 Double Beds, Non Smoking

Sleeps 4

Room information

2 Double Beds

377 sq feet


Entertainment - LED television with premium channels

Food & Drink - Room service (limited) and free bottled water

Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Laptop-compatible safe, phone, and iron/ironing board (on request); free rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Accessibility - Visual fire alarm, height-adjustable showerhead, low-height electrical outlets in bathroom, lever door handles, transfer shower, and grab bar near toilet

Need to Know - Housekeeping on request

Non-Smoking

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Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

Sleeps 2

Room information

1 King Bed

377 sq feet


Entertainment - LED television with premium channels

Food & Drink - Room service (limited) and free bottled water

Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Laptop-compatible safe, phone, and iron/ironing board (on request); free rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Accessibility - Visual fire alarm, height-adjustable showerhead, low-height electrical outlets in bathroom, lever door handles, transfer shower, and grab bar near toilet

Need to Know - Housekeeping on request

Non-Smoking

Enter your travel dates to get the price

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Sleeps 2

Room information

1 King Bed

452-sq-foot room with city views


Entertainment - LED television with premium channels

Food & Drink - Room service (limited) and free bottled water

Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Free local calls, twin sofa bed, and laptop-compatible safe; free rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning, daily housekeeping, and heating

Accessibility - Visual fire alarm, height-adjustable showerhead, low-height electrical outlets in bathroom, lever door handles, transfer shower, and grab bar near toilet

Need to Know - Housekeeping on request

Non-Smoking

Enter your travel dates to get the price

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Sleeps 2

Room information

1 King Bed

409-sq-foot room with city views


Entertainment - LED television with premium channels

Food & Drink - Room service (limited) and free bottled water

Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Free local calls, twin sofa bed, and laptop-compatible safe; free rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning, daily housekeeping, and heating

Accessibility - Visual fire alarm, height-adjustable showerhead, low-height electrical outlets in bathroom, lever door handles, transfer shower, and grab bar near toilet

Need to Know - Housekeeping on request

Non-Smoking

Enter your travel dates to get the price

Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Sleeps 4

Room information

1 Double Bed

409-sq-foot room with city views


Entertainment - LED television with premium channels

Food & Drink - Room service (limited) and free bottled water

Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Free local calls, twin sofa bed, and laptop-compatible safe; free rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning, daily housekeeping, and heating

Accessibility - Visual fire alarm, height-adjustable showerhead, low-height electrical outlets in bathroom, lever door handles, transfer shower, and grab bar near toilet

Need to Know - Housekeeping on request

Non-Smoking

Enter your travel dates to get the price

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Sleeps 4

Room information

2 Double Beds

452-sq-foot room with city views


Entertainment - LED television with premium channels

Food & Drink - Room service (limited) and free bottled water

Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Free local calls, twin sofa bed, and laptop-compatible safe; free rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning, daily housekeeping, and heating

Accessibility - Visual fire alarm, height-adjustable showerhead, low-height electrical outlets in bathroom, lever door handles, transfer shower, and grab bar near toilet

Need to Know - Housekeeping on request

Non-Smoking

Enter your travel dates to get the price

Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

Sleeps 2

Room information

1 Double Bed

936-sq-foot room with city views


Entertainment - LED television with premium channels

Food & Drink - Room service (limited) and free bottled water

Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Laptop-compatible safe, phone, and iron/ironing board (on request); free rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning, daily housekeeping, and heating

Accessibility - Visual fire alarm, height-adjustable showerhead, low-height electrical outlets in bathroom, lever door handles, transfer shower, and grab bar near toilet

Need to Know - Housekeeping on request

Non-Smoking

Enter your travel dates to get the price

Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

Sleeps 4

Room information

1 Double Bed

893 sq feet


Entertainment - LED television with premium channels

Food & Drink - Room service (limited) and free bottled water

Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Laptop-compatible safe, phone, and iron/ironing board (on request); free rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning, daily housekeeping, and heating

Accessibility - Visual fire alarm, height-adjustable showerhead, low-height electrical outlets in bathroom, lever door handles, transfer shower, and grab bar near toilet

Need to Know - Housekeeping on request

Non-Smoking

Enter your travel dates to get the price

Club Suite, 2 Bedrooms, Non Smoking

Club Suite, 2 Bedrooms, Non Smoking

Sleeps 5

Room information

2 Double Beds

452 sq feet


Layout - 2 bedrooms

Entertainment - LED television with premium channels

Food & Drink - Room service (limited) and free bottled water

Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Laptop-compatible safe, phone, and iron/ironing board (on request); free rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning, daily housekeeping, and heating

Accessibility - Visual fire alarm, height-adjustable showerhead, low-height electrical outlets in bathroom, lever door handles, transfer shower, and grab bar near toilet

Need to Know - Housekeeping on request

Non-Smoking

Enter your travel dates to get the price

Getting there

Check-in time
From 15:00
Check-out time
Until 12:00
Property LocationWith a stay at Sheraton Ambassador Hotel, you'll be centrally located in Monterrey, a 2-minute drive from Macroplaza and 11 minutes from Fundidora Park. This 4-star hotel is 0.5 mi (0.9 km) from Barrio Antiguo and 0.9 mi (1.4 km) from Santa Lucia Riverwalk.RoomsMake yourself at home in one of the 229 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with premium bedding. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.AmenitiesMake use of convenient amenities such as complimentary wireless Internet access, concierge services, and wedding services. Additional features at this hotel include a television in a common area and a ballroom.DiningTake advantage of the hotel's room service (during limited hours). Full breakfasts are available daily from 7 AM to 11:30 AM for a fee.Business, Other AmenitiesFeatured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Monterrey? This hotel has facilities measuring 9688 square feet (900 square meters), including conference space. Self parking (subject to charges) is available onsite.AttractionsDistances are displayed to the nearest 0.1 mile and kilometer.
Plaza Mexico - 0.2 km / 0.1 mi
Auditorium Pabellón M - 0.4 km / 0.3 mi
Museo Metropolitano de la Ciudad de Monterrey - 0.4 km / 0.3 mi
Museo de Arte Contemporaneo (MARCO) - 0.5 km / 0.3 mi
Metropolitan Cathedral of Our Lady of Monterrey - 0.5 km / 0.3 mi
Palacio Municipal - 0.5 km / 0.3 mi
Casino Monterrey - 0.5 km / 0.3 mi
Plaza Zaragoza - 0.5 km / 0.3 mi
Faro de Comercio - 0.5 km / 0.3 mi
Fuente de la Vida o Neptuno - 0.6 km / 0.4 mi
Macroplaza - 0.6 km / 0.4 mi
Barrio Antiguo - 0.7 km / 0.4 mi
Capilla de los Dulces Nombres - 0.7 km / 0.4 mi
Museo de la Casa de los Titeres - 0.7 km / 0.4 mi
Explanada de los Heroes - 0.9 km / 0.6 mi
The preferred airport for Sheraton Ambassador Hotel is General Mariano Escobedo Intl. Airport (MTY) - 32.1 km / 19.9 mi
Sheraton Ambassador Hotel
Av Hidalgo 310 Oriente, Monterrey Mexico
Get directions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Breakfast rate categories do not include breakfast for children. A separate breakfast fee may apply to extra persons below 18 years and is payable onsite.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: MXN 300 for adults and MXN 150 for children (approximately)
  • Self parking fee: MXN 110 per night (in/out privileges)
  • Pet fee: MXN 1150 per pet, per stay plus MXN 1330 one-time cleaning fee
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Bed Types are requests only and may not be honoured at the hotel if availability does not permit.
Important information
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You must be a Qantas Frequent Flyer member to earn and redeem points. Membership and points are subject to the Qantas Frequent Flyer program terms and conditions. 
^ Qantas Frequent Flyer members will earn 3 Qantas Points per A$1 value unless otherwise specified, for hotel stays booked through qantas.com/hotels, except Classic Hotel Rewards and Airbnb bookings. Points Club members will earn 25% more Qantas Points, and Points Club Plus members will earn 50% more Qantas Points. Qantas Points will be credited to your account at least 8 weeks after check-out. Qantas Points may be earned by the member in whose name the booking is made. Members will not be able to earn points on additional charges paid to the accommodation provider for extras (including cots, breakfasts and other incidentals) on check-in or check-out (as applicable).  
* Qantas Frequent Flyer members can redeem Qantas Points when booking hotel accommodation through qantas.com/hotels or holiday packages through qantas.com/holidays, using Points Plus Pay. Members cannot redeem points for additional charges paid to the hotel for extras (including cots, breakfasts and other incidentals) on check-in or check-out (as applicable). Points Plus Pay allows you to choose the number of Qantas Points you redeem above the specified minimum level of 5,000 and pay for the remainder of the booking value with an Accepted Payment Card (including VISA, MasterCard or American Express). Points Plus Pay is not available for Classic Hotel Rewards.  View full terms and conditions here
± 30% better value is based on the value of a Point when using Points Plus Pay for Qantas Hotels bookings through qantas.com/hotels as compared to the value of a Point using Points Plus Pay for Qantas Hotel bookings made prior to February 2022. 30% better value only applies to the points component of the booking and excludes Classic Hotel Rewards.  
~ Saving is off the hotel's generally available rate for the same property, room type, days, inclusions and conditions. 
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† Includes fee payable in local currency direct to hotel. Prices in AUD are approx and based on today's exchange rate.
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