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Back to search resultsHotels in Zihuatanejo, Guerrero, MexicoBack to results

Hotel Zihua Caracol

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COVID-19 requirements
This property may require proof of vaccination, a negative COVID-19 test or additional safety requirements.
Check policies or contact the hotel directly for more information.

Check availability at Hotel Zihua Caracol

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30% better value when you use points±
Minimum 5,000 PTS required

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Sleeps 4

Room information

2 Double Beds

172 sq feet


Internet - Free WiFi

Food & Drink - Room service

Sleep - Blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, towels, and a shower

Practical - Safe and iron/ironing board (on request); rollaway/extra beds and cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Smoking And Non-Smoking

Room is accessed via exterior corridors

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Getting there

Check-in time
From 15:00
Check-out time
Until 12:00
Property LocationA stay at Hotel Zihua Caracol places you in the heart of Zihuatanejo, within a 10-minute walk of La Ropa Beach and Zihuatanejo Bay. This hotel is 5.6 mi (9 km) from El Palmar Beach and 9 mi (14.4 km) from Blanca Beach.RoomsMake yourself at home in one of the 30 individually furnished guestrooms. Conveniences include safes and a turndown service, and housekeeping is provided daily.AmenitiesTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, wedding services, and tour/ticket assistance.DiningGrab a bite to eat at Restaurante Los Caracoles, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to noon for a fee.Business, Other AmenitiesFeatured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.AttractionsDistances are displayed to the nearest 0.1 mile and kilometer.
Zihuatanejo Bay - 0.1 km / 0.1 mi
La Madera Beach - 0.1 km / 0.1 mi
Kioto Plaza - 0.5 km / 0.3 mi
La Ropa Beach - 0.6 km / 0.3 mi
Principal Beach - 0.8 km / 0.5 mi
Municipal Market - 0.9 km / 0.6 mi
Fisherman's Walk - 1.1 km / 0.7 mi
Archaeological Museum of the Great Coast - 1.3 km / 0.8 mi
Zihuatanejo Pier - 1.3 km / 0.8 mi
Playa Contramar - 1.5 km / 0.9 mi
Contramar Beach - 2.4 km / 1.5 mi
Virgin of the Tree - 2.5 km / 1.5 mi
King's Reef - 3.1 km / 2 mi
Riscal Beach - 5.7 km / 3.6 mi
Vista Hermosa Beach - 8.6 km / 5.3 mi
The preferred airport for Hotel Zihua Caracol is Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 12.6 km / 7.8 mi
Hotel Zihua Caracol
Calle Adelita Sn Playa La Madera, Zihuatanejo Mexico
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  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
  • Contactless check-out is available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

You'll be asked to pay the following charges at the property:

  • Resort fee: MXN 100 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • In-room safe and safe insurance
  • Parking

We have included all charges provided to us by the property.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: MXN 118 for adults and MXN 79 for children (approximately)
  • Late check-out fee: MXN 250 (subject to availability)
  • Cribs (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Bed Types are requests only and may not be honoured at the hotel if availability does not permit.
Important information
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You must be a Qantas Frequent Flyer member to earn and redeem points. Membership and points are subject to the Qantas Frequent Flyer program terms and conditions. 
^ Qantas Frequent Flyer members will earn 3 Qantas Points per A$1 value unless otherwise specified, for hotel stays booked through qantas.com/hotels, except Classic Hotel Rewards and Airbnb bookings. Points Club members will earn 25% more Qantas Points, and Points Club Plus members will earn 50% more Qantas Points. Qantas Points will be credited to your account at least 8 weeks after check-out. Qantas Points may be earned by the member in whose name the booking is made. Members will not be able to earn points on additional charges paid to the accommodation provider for extras (including cots, breakfasts and other incidentals) on check-in or check-out (as applicable).  
* Qantas Frequent Flyer members can redeem Qantas Points when booking hotel accommodation through qantas.com/hotels or holiday packages through qantas.com/holidays, using Points Plus Pay. Members cannot redeem points for additional charges paid to the hotel for extras (including cots, breakfasts and other incidentals) on check-in or check-out (as applicable). Points Plus Pay allows you to choose the number of Qantas Points you redeem above the specified minimum level of 5,000 and pay for the remainder of the booking value with an Accepted Payment Card (including VISA, MasterCard or American Express). Points Plus Pay is not available for Classic Hotel Rewards.  View full terms and conditions here
± 30% better value is based on the value of a Point when using Points Plus Pay for Qantas Hotels bookings through qantas.com/hotels as compared to the value of a Point using Points Plus Pay for Qantas Hotel bookings made prior to February 2022. 30% better value only applies to the points component of the booking and excludes Classic Hotel Rewards.  
~ Saving is off the hotel's generally available rate for the same property, room type, days, inclusions and conditions. 
Qantas Business Reward Logo** Businesses earn 1 Qantas Point per AU$1 spent on eligible Qantas Hotels worldwide. Eligible Qantas hotels excludes Classic Hotel Rewards. A business must be a Qantas Business Rewards Member to earn Qantas Points for your business. Qantas Points are not earned on any amounts payable directly to the hotel.  Conditions apply
† Includes fee payable in local currency direct to hotel. Prices in AUD are approx and based on today's exchange rate.
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