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Back to search resultsHotels in Ixtapa, Guerrero, MexicoBack to results

Krystal Ixtapa

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COVID-19 requirements
This property may require proof of vaccination, a negative COVID-19 test or additional safety requirements.
Check policies or contact the hotel directly for more information.

Check availability at Krystal Ixtapa

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30% better value when you use points±
Minimum 5,000 PTS required

Standard Room, 1 King Bed, Garden View

Standard Room, 1 King Bed, Garden View

Sleeps 2

Room information

1 King Bed

365-sq-foot room, balcony with garden views


Entertainment - 27-inch TV with cable channels

Food & Drink - Room service

Sleep - A down duvet, blackout drapes/curtains, and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Safe, iron/ironing board, and desk

Comfort - Climate-controlled air conditioning and daily housekeeping

Need to Know - No cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Enter your travel dates to get the price
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King vista al mar

King vista al mar

Sleeps 2

Room information

1 King Bed

365-sq-foot room, balcony with ocean views


Entertainment - 27-inch TV with cable channels

Food & Drink - Room service

Sleep - A down duvet, blackout drapes/curtains, and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Safe, iron/ironing board, and desk

Comfort - Climate-controlled air conditioning and daily housekeeping

Need to Know - No cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Enter your travel dates to get the price

Superior Room, 1 King Bed, Sea View

Superior Room, 1 King Bed, Sea View

Sleeps 2

Room information

1 King Bed

365-sq-foot room, balcony with sea views


Entertainment - 27-inch TV with cable channels

Food & Drink - Room service

Sleep - A down duvet, blackout drapes/curtains, and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Safe, iron/ironing board, and desk

Comfort - Climate-controlled air conditioning and daily housekeeping

Need to Know - No cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Enter your travel dates to get the price

Standard Room, Garden View

Standard Room, Garden View

Sleeps 4

Room information

2 Double Beds

365-sq-foot room, balcony with garden views


Entertainment - 27-inch TV with cable channels

Food & Drink - Room service

Sleep - A down duvet, blackout drapes/curtains, and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Safe, iron/ironing board, and desk

Comfort - Climate-controlled air conditioning and daily housekeeping

Need to Know - No cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Enter your travel dates to get the price

Standard Room, Sea View

Standard Room, Sea View

Sleeps 4

Room information

2 Double Beds

365-sq-foot room, balcony with sea views


Entertainment - 27-inch TV with cable channels

Food & Drink - Room service

Sleep - A down duvet, blackout drapes/curtains, and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Safe, iron/ironing board, and desk

Comfort - Climate-controlled air conditioning and daily housekeeping

Need to Know - No cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Enter your travel dates to get the price

Superior Room, Sea View

Superior Room, Sea View

Sleeps 4

Room information

2 Double Beds

365-sq-foot room, balcony with sea views


Entertainment - 27-inch TV with cable channels

Food & Drink - Room service

Sleep - A down duvet, blackout drapes/curtains, and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Safe, iron/ironing board, and desk

Comfort - Climate-controlled air conditioning and daily housekeeping

Need to Know - No cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Enter your travel dates to get the price

Getting there

Check-in time
From 16:00
Check-out time
Until 12:00
Property LocationWith a stay at Krystal Ixtapa in Ixtapa, you'll be on the beach, just a 1-minute walk from El Palmar Beach and 8 minutes by foot from Magic World Aquapark. This beach resort is 5.2 mi (8.3 km) from Zihuatanejo Bay and 5.4 mi (8.7 km) from Ixtapa Island.RoomsMake yourself at home in one of the 255 guestrooms. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.AmenitiesBe sure to enjoy recreational amenities, including an outdoor pool, a waterslide, and a fitness center. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).DiningAll-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Business, Other AmenitiesFeatured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.AttractionsDistances are displayed to the nearest 0.1 mile and kilometer.
El Palmar Beach - 0.1 km / 0.1 mi
Magic World Aquapark - 0.7 km / 0.4 mi
Marina Ixtapa - 1.2 km / 0.7 mi
Marina Ixtapa Golf Club - 2.1 km / 1.3 mi
Vista Hermosa Beach - 2.6 km / 1.6 mi
Ixtapa Golf Course - 3 km / 1.9 mi
Playa Azul Grand - 7.5 km / 4.7 mi
Principal Beach - 7.8 km / 4.9 mi
Contramar Beach - 8.3 km / 5.1 mi
Zihuatanejo Bay - 8.3 km / 5.2 mi
Quieta Beach - 8.5 km / 5.3 mi
Ixtapa Island - 8.7 km / 5.4 mi
Varadero Beach - 8.8 km / 5.5 mi
Coral Beach - 8.8 km / 5.5 mi
Playa Carey - 8.8 km / 5.5 mi
The nearest major airport is Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 18.3 km / 11.4 mi
Krystal Ixtapa
Boulevard Ixtapa S/N, Lote 4 y 4 A, Ixta Zihuatanejo, Ixtapa Mexico
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  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. The antigen departure testing fee for COVID-19 is waived for US citizens (up to 2 guests per booking) staying 3 nights or more.
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9 AM to 8 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • On-site PCR COVID-19 testing is available for a MXN 1000 fee, and antigen/rapid COVID-19 testing is available for a MXN 450 fee; reservations are required for on-site testing.
  • This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
  • This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 220 for adults and MXN 110 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Bed Types are requests only and may not be honoured at the hotel if availability does not permit.
Important information
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^ Qantas Frequent Flyer members will earn 3 Qantas Points per A$1 value unless otherwise specified, for hotel stays booked through qantas.com/hotels, except Classic Hotel Rewards and Airbnb bookings. Points Club members will earn 25% more Qantas Points, and Points Club Plus members will earn 50% more Qantas Points. Qantas Points will be credited to your account at least 8 weeks after check-out. Qantas Points may be earned by the member in whose name the booking is made. Members will not be able to earn points on additional charges paid to the accommodation provider for extras (including cots, breakfasts and other incidentals) on check-in or check-out (as applicable).  
* Qantas Frequent Flyer members can redeem Qantas Points when booking hotel accommodation through qantas.com/hotels or holiday packages through qantas.com/holidays, using Points Plus Pay. Members cannot redeem points for additional charges paid to the hotel for extras (including cots, breakfasts and other incidentals) on check-in or check-out (as applicable). Points Plus Pay allows you to choose the number of Qantas Points you redeem above the specified minimum level of 5,000 and pay for the remainder of the booking value with an Accepted Payment Card (including VISA, MasterCard or American Express). Points Plus Pay is not available for Classic Hotel Rewards.  View full terms and conditions here
± 30% better value is based on the value of a Point when using Points Plus Pay for Qantas Hotels bookings through qantas.com/hotels as compared to the value of a Point using Points Plus Pay for Qantas Hotel bookings made prior to February 2022. 30% better value only applies to the points component of the booking and excludes Classic Hotel Rewards.  
~ Saving is off the hotel's generally available rate for the same property, room type, days, inclusions and conditions. 
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† Includes fee payable in local currency direct to hotel. Prices in AUD are approx and based on today's exchange rate.
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