• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The name on the reservation must match the name on the guest's photo identification provided at check-in.

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Pool access available from 8:00 AM to 10 PM.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
• Contactless check-in and contactless check-out are available.
• Individually-wrapped food options are available through room service.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) guidelines.
• The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.
• Enhanced food service safety measures are in place.

You'll be asked to pay the following charges at the property:

• Deposit: MXN 1000 per stay
• Shuttle transfer per adult: MXN 200 (one-way)
• Shuttle transfer per child: MXN 0.00 (one-way), (up to 10 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for buffet breakfast: MXN 235 for adults and MXN 170 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.