PortBlue Club Pollentia Resort

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests under 16 years old are not permitted in this property's adults-only pool.

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Pool access available from 8:00 AM to 8:00 PM.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.
• This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).
• This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

You'll be asked to pay the following charges at the property:

• A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
• A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
• Spa fee: EUR 15 per person, per night

We have included all charges provided to us by the property.

• Fee for buffet breakfast: approximately EUR 14 per person
• Airport shuttle fee: EUR 85.00 per person (roundtrip)
• Late check-out fee: EUR 25 (subject to availability)
• An in-room safe is available for an additional fee
• Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.