Iberostar Heritage Grand Mencey
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Double Room
Double Room
Room information
1 King Bed or 1 Queen Bed
334-sq-foot individually decorated room, balcony with city views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Plasma TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Height-adjustable showerhead
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Double Room (with Garden)
Double Room (with Garden)
Room information
1 Queen Bed or 1 King Bed
355-sq-foot individually decorated room, balcony with garden views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Plasma TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Double Room Single Use
Double Room Single Use
Room information
1 Queen Bed or 1 King Bed
334-sq-foot individually decorated room, balcony with city views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Plasma TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - No cribs (infant beds) available
Non-Smoking
Junior Suite
Junior Suite
Room information
1 King Bed or 1 Queen Bed
463-sq-foot room with courtyard views
Relax - Indoor private spa tub
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Plasma TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Double Room, Garden View (single use)
Double Room, Garden View (single use)
Room information
1 Queen Bed or 1 King Bed
355-sq-foot individually decorated room, balcony with garden views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Plasma TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - No cribs (infant beds) available
Non-Smoking
Superior Double Room
Superior Double Room
Room information
1 Queen Bed or 1 King Bed
312-sq-foot room with city views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Plasma TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Suite
Suite
Room information
1 Queen Bed
355-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Plasma TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Family Room
Family Room
Room information
1 King Bed
355-sq-foot individually decorated room, balcony with garden views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Plasma TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Getting there
Rambla de Santa Cruz - 0.1 km / 0.1 mi
Garcia Sanabria Park - 0.1 km / 0.1 mi
Nuestra Senora del Pilar Parish - 0.6 km / 0.4 mi
Almeyda Military Museum - 0.6 km / 0.4 mi
Canarias Regional Military Museum - 0.7 km / 0.4 mi
Anaga Natural Park - 0.8 km / 0.5 mi
Municipal Museum of Fine Arts - 0.9 km / 0.5 mi
Museo de Belle Artes - 0.9 km / 0.6 mi
San Francisco de Asis Parish - 0.9 km / 0.6 mi
Plaza de Espana - 1.1 km / 0.7 mi
La Recova Art Center - 1.2 km / 0.7 mi
Guimera Theater - 1.2 km / 0.7 mi
Nuestra Senora de la Concepcion Church - 1.4 km / 0.9 mi
Tenerife Space of the Arts - 1.4 km / 0.9 mi
Plaza Iglesia - 1.4 km / 0.9 mi
The nearest airports are:
Tenerife South Airport (TFS) - 63.6 km / 39.5 mi
Santa Cruz de Tenerife (TFN-Tenerife North) - 14.1 km / 8.8 mi
The preferred airport for Iberostar Heritage Grand Mencey is Tenerife South Airport (TFS).
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards, debit cards, and cash
- This property uses eco-friendly cleaning products
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, and flip-flops are not permitted. Guests age 6 and older are required to provide documentation of recent travel history (such as showing passport immigration stamps) and a complete a health declaration (PCR screening for COVID-19, issued within 72 hours before arrival in the Canary Islands) during check-in. Residents of the Canary Islands and guests that have stayed within the Canary Islands for 14 days prior to check-in are exempt from this requirement. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Guests are provided with hand sanitizer and cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Individually-wrapped food options are available for lunch and dinner.
- This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).
- Fee for buffet breakfast: approximately EUR 20–30 for adults, and EUR 20–30 for children
- Nearby parking fee: EUR 12 per day (66 ft away)
- Facilities fee: EUR 20 per person, per day and includes use of: spa
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
** Businesses earn 1 Qantas Point per AU$1 spent on eligible Qantas Hotels worldwide. Eligible Qantas hotels excludes Classic Hotel Rewards. A business must be a Qantas Business Rewards Member to earn Qantas Points for your business. Qantas Points are not earned on any amounts payable directly to the hotel. Conditions apply
