Hotel Cielo
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Standard Room
Standard Room
Room information
1 Double Bed and 1 Twin Bed
248-sq-foot room with garden views
Internet - Free WiFi
Entertainment - 28-inch TV with digital channels and streaming services
Food & Drink - Room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Laptop-compatible safe, laptop workspace, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room, 1 King Bed, Balcony
Room, 1 King Bed, Balcony
Room information
1 King Bed
269-sq-foot individually decorated room, balcony with partial ocean views
Internet - Free WiFi
Entertainment - 28-inch TV with digital channels and streaming services
Food & Drink - Room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Laptop-compatible safe, laptop workspace, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Family Room, Balcony
Family Room, Balcony
Room information
2 Twin Beds and 1 King Bed
387-sq-foot individually decorated room, balcony with partial ocean views
Internet - Free WiFi
Entertainment - 28-inch TV with digital channels and streaming services
Food & Drink - Room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Laptop-compatible safe, laptop workspace, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Superior Room
Superior Room
Room information
1 Double Bed and 1 Twin Bed
248-sq-foot room with garden views
Internet - Free WiFi
Entertainment - 28-inch TV with digital channels and streaming services
Food & Drink - Room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Laptop-compatible safe, laptop workspace, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Getting there
Mercado Playa del Carmen - 0.3 km / 0.2 mi
Playa del Carmen Main Beach - 0.4 km / 0.2 mi
3D Museum of Wonders - 0.4 km / 0.2 mi
Playa del Carmen Maritime Terminal - 0.4 km / 0.3 mi
Central Square - 0.5 km / 0.3 mi
Paseo del Carmen - 0.5 km / 0.3 mi
Calle Corazón - 0.5 km / 0.3 mi
Plaza Paraiso - 0.6 km / 0.4 mi
Riviera Gran Casino - 0.6 km / 0.4 mi
Nuestra Senora del Carmen Catholic Church - 0.7 km / 0.5 mi
Quinta Alegría Shopping Mall - 0.8 km / 0.5 mi
Pier Navega - 1.1 km / 0.7 mi
Mamitas Beach - 1.1 km / 0.7 mi
Xaman Ha Aviary - 1.1 km / 0.7 mi
Mario Villanueva Stadium Madrid - 1.4 km / 0.9 mi
The nearest major airport is Cozumel Intl. Airport (CZM) - 35.3 km / 21.9 mi
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival.
- Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property advises that guest safety measures are currently in place.
- Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Contactless check-in and contactless check-out are available.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
You'll be asked to pay the following charges at the property:
- Deposit: MXN 500 per accommodation, per stay
We have included all charges provided to us by the property.
** Businesses earn 1 Qantas Point per AU$1 spent on eligible Qantas Hotels worldwide. Eligible Qantas hotels excludes Classic Hotel Rewards. A business must be a Qantas Business Rewards Member to earn Qantas Points for your business. Qantas Points are not earned on any amounts payable directly to the hotel. Conditions apply
