Banyan Tree Mayakoba
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Serenity Pool Villa
Serenity Pool Villa
Room information
1 King Bed
3466-sq-foot room, furnished balcony/patio with canal views
Layout - Bedroom, living room, and dining area
Relax - Private pool; in-room massage available
Internet - Free WiFi
Entertainment - 50-inch Smart TV with digital channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Recycling bin
Non-Smoking
Room is accessed via exterior corridors
Bliss Pool Villa
Bliss Pool Villa
Room information
1 King Bed
3153-sq-foot room, furnished balcony/patio with canal views
Layout - Bedroom
Relax - Private pool; in-room massage available
Internet - Free WiFi
Entertainment - 50-inch Smart TV with digital channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Recycling bin
Non-Smoking
Room is accessed via exterior corridors
Harmony Three-Bedroom Beachfront Pool
Harmony Three-Bedroom Beachfront Pool
Room information
1 King Bed and 2 Twin Beds
5511-sq-foot room, furnished balcony/patio with ocean views
Layout - 3 bedrooms, living room, and dining area
Relax - Private pool and outdoor play area; in-room massage available
Internet - Free WiFi
Entertainment - 50-inch Smart TV with digital channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and espresso maker
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Recycling bin
Non-Smoking
Room is accessed via exterior corridors
Harmony Two-Bedroom Lagoon Pool Villa
Harmony Two-Bedroom Lagoon Pool Villa
Room information
1 King Bed and 2 Twin Beds
5511-sq-foot room, furnished balcony/patio with canal views
Layout - 2 bedrooms, living room, and dining area
Relax - Private pool; in-room massage available
Internet - Free WiFi
Entertainment - 50-inch Smart TV with digital channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Recycling bin
Non-Smoking
Room is accessed via exterior corridors
Serenity Two Bedroom Pool Villa
Serenity Two Bedroom Pool Villa
Room information
1 King Bed and 2 Twin Beds
5511-sq-foot room, furnished balcony/patio with canal views
Layout - 2 bedrooms, living room, and dining area
Relax - Private pool; in-room massage available
Internet - Free WiFi
Entertainment - 50-inch Smart TV with digital channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Recycling bin
Non-Smoking
Room is accessed via exterior corridors
Three-Bedroom Family Residence
Three-Bedroom Family Residence
Room information
2 King Beds and 2 Twin Beds
2756-sq-foot room, furnished balcony/patio with golf course views
Layout - 3 bedrooms, living room, and dining area
Relax - Private pool; in-room massage available
Internet - Free WiFi
Entertainment - 50-inch Smart TV with digital channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and espresso maker
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Recycling bin
Non-Smoking
Room is accessed via exterior corridors
Oceanfront Veranda Pool Suite - King
Oceanfront Veranda Pool Suite - King
Room information
1 King Bed
3155-sq-foot room, furnished balcony/patio with beach views
Layout - Bedroom
Relax - Private pool; in-room massage available
Internet - Free WiFi
Entertainment - 50-inch Smart TV with digital channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Recycling bin
Non-Smoking
Room is accessed via exterior corridors
Oceanfront Veranda Pool Suite - Queen
Oceanfront Veranda Pool Suite - Queen
Room information
2 Queen Beds
3154-sq-foot room, furnished balcony/patio with beach views
Layout - Bedroom
Relax - Private pool; in-room massage available
Internet - Free WiFi
Entertainment - 50-inch Smart TV with digital channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Recycling bin
Non-Smoking
Room is accessed via exterior corridors
Oceanfront Balcony Pool Suite
Oceanfront Balcony Pool Suite
Room information
1 King Bed
2464-sq-foot room, furnished balcony/patio with beach views
Layout - Bedroom
Relax - Private pool; in-room massage available
Internet - Free WiFi
Entertainment - 50-inch Smart TV with digital channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Recycling bin
Non-Smoking
Room is accessed via exterior corridors
Lagoon & Sunset Rooftop Pool Villa
Lagoon & Sunset Rooftop Pool Villa
Room information
1 King Bed
2385-sq-foot room, furnished balcony/patio with lagoon views
Layout - Separate dining area
Relax - Private pool; in-room massage available
Internet - Free WiFi
Entertainment - 50-inch Smart TV with digital channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Recycling bin
Non-Smoking
Room is accessed via exterior corridors
Beachfront Lanai Pool Suite -King
Beachfront Lanai Pool Suite -King
Room information
1 King Bed
3155-sq-foot room, furnished balcony/patio with beach views
Layout - Bedroom and living room
Relax - Private pool and outdoor play area; in-room massage available
Internet - Free WiFi
Entertainment - 50-inch Smart TV with digital channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Recycling bin
Non-Smoking
Room is accessed via exterior corridors
Beachfront Lanai Pool Suite -Queen
Beachfront Lanai Pool Suite -Queen
Room information
2 Queen Beds
3154-sq-foot room, furnished balcony/patio with beach views
Layout - Bedroom and living room
Relax - Private pool and outdoor play area; in-room massage available
Internet - Free WiFi
Entertainment - 50-inch Smart TV with digital channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Recycling bin
Non-Smoking
Room is accessed via exterior corridors
Beachfront Terrace Pool Suite
Beachfront Terrace Pool Suite
Room information
1 King Bed
2464-sq-foot room, furnished balcony/patio with beach views
Layout - Bedroom and living room
Relax - Private pool and outdoor play area; in-room massage available
Internet - Free WiFi
Entertainment - 50-inch Smart TV with digital channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Recycling bin
Non-Smoking
Room is accessed via exterior corridors
Wellbeing Sanctuary Pool Villa - King
Wellbeing Sanctuary Pool Villa - King
Room information
1 King Bed
3466-sq-foot room, furnished balcony/patio with canal views
Layout - Bedroom, dining area, and sitting area
Relax - Private pool; in-room massage available
Internet - Free WiFi
Entertainment - 50-inch Smart TV with digital channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Recycling bin
Non-Smoking
Room is accessed via exterior corridors
Getting there
El Camaleon Mayakoba Golf Course - 2 km / 1.3 mi
Gran Coyote Golf - 3.6 km / 2.2 mi
Playa Xcalacoco - 4.8 km / 3 mi
Tres Rios Ecopark - 5.7 km / 3.6 mi
28 de Julio Square - 7.1 km / 4.4 mi
Guadalupe Church - 7.4 km / 4.6 mi
Punta Esmeralda Beach - 7.6 km / 4.7 mi
Temazcal Natura - 8.2 km / 5.1 mi
Playa del Carmen Main Beach - 8.6 km / 5.4 mi
Playa 88 - 8.7 km / 5.4 mi
Mario Villanueva Stadium Madrid - 9 km / 5.6 mi
Quinta Avenida - 9.2 km / 5.7 mi
Plaza Las Americas - 9.6 km / 6 mi
Calle Corazón - 9.9 km / 6.1 mi
Pier Navega - 9.9 km / 6.2 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 50.9 km / 31.6 mi
Cozumel Intl. Airport (CZM) - 43.4 km / 27 mi
The preferred airport for Banyan Tree Mayakoba is Cancun Intl. Airport (CUN).
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property uses eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Individually-wrapped food options are available through room service.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
- On-site PCR and antigen/rapid COVID-19 testing are both available for a fee; reservations are required for on-site testing.
- This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: USD 1.72 per accommodation, per night
We have included all charges provided to us by the property.
- Fee for buffet breakfast: approximately USD 56.8 for adults and USD 28.4 for children
- Pet fee: USD 60 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
** Businesses earn 1 Qantas Point per AU$1 spent on eligible Qantas Hotels worldwide. Eligible Qantas hotels excludes Classic Hotel Rewards. A business must be a Qantas Business Rewards Member to earn Qantas Points for your business. Qantas Points are not earned on any amounts payable directly to the hotel. Conditions apply
