Hotel Los Itzaes by 5th av
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Standard Room
Standard Room
Room information
1 King Bed
364-sq-foot soundproofed room, balcony with city views
Internet - Free WiFi
Entertainment - 32-inch TV with cable channels
Food & Drink - Minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Phone, safe, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Standard Double Room
Standard Double Room
Room information
2 Double Beds
364-sq-foot soundproofed room, balcony with city views
Internet - Free WiFi
Entertainment - 32-inch TV with cable channels
Food & Drink - Minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Phone, safe, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Junior Suite
Junior Suite
Room information
2 Double Beds and 1 Double Sofa Bed
635-sq-foot soundproofed room, balcony with city views
Internet - Free WiFi
Entertainment - 32-inch TV with cable channels
Food & Drink - Minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk, safe, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Junior Suite
Junior Suite
Room information
1 King Bed
635-sq-foot soundproofed room with a balcony
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch TV with cable channels
Food & Drink - Minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk, safe, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Getting there
Mercado Playa del Carmen - 0.1 km / 0.1 mi
3D Museum of Wonders - 0.1 km / 0.1 mi
Central Square - 0.2 km / 0.1 mi
Riviera Gran Casino - 0.3 km / 0.2 mi
Nuestra Senora del Carmen Catholic Church - 0.4 km / 0.3 mi
Calle Corazón - 0.4 km / 0.3 mi
Playa del Carmen Main Beach - 0.5 km / 0.3 mi
Quinta Alegría Shopping Mall - 0.5 km / 0.3 mi
Paseo del Carmen - 0.6 km / 0.4 mi
Playa del Carmen Maritime Terminal - 0.7 km / 0.4 mi
Plaza Paraiso - 0.7 km / 0.4 mi
Pier Navega - 1 km / 0.6 mi
Mamitas Beach - 1 km / 0.6 mi
Xaman Ha Aviary - 1.2 km / 0.7 mi
Mario Villanueva Stadium Madrid - 1.3 km / 0.8 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 56.4 km / 35 mi
Cozumel Intl. Airport (CZM) - 35.5 km / 22 mi
The preferred airport for Hotel Los Itzaes by 5th av is Cancun Intl. Airport (CUN).
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts major credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a smoke detector
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Each guestroom is kept vacant for a minimum of 48 hours between bookings.
- This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
- Fee for continental breakfast: approximately USD 7–10 for adults, and USD 7–10 for children
- Airport shuttle fee: USD 130 per vehicle (roundtrip)
- Nearby parking fee: USD 15 per day (16 ft away)
- Pet deposit: USD 100 per stay
- Pet fee: USD 10 per pet, per day
- Rollaway bed fee: USD 10.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
** Businesses earn 1 Qantas Point per AU$1 spent on eligible Qantas Hotels worldwide. Eligible Qantas hotels excludes Classic Hotel Rewards. A business must be a Qantas Business Rewards Member to earn Qantas Points for your business. Qantas Points are not earned on any amounts payable directly to the hotel. Conditions apply
