Playacar Palace All Inclusive
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Honeymoon Suite, Flex Cancellation options
Honeymoon Suite, Flex Cancellation options
Room information
1 King Bed
525-sq-foot room, furnished balcony with ocean views
Club/Executive Level - Light refreshments
Internet - Free WiFi
Entertainment - 21-inch LED TV with premium channels, Netflix, iPod dock
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Smoking And Non-Smoking
Deluxe Room Partial Ocean View, Kids & Teens Free + Flex Cancellation Options
Deluxe Room Partial Ocean View, Kids & Teens Free + Flex Cancellation Options
Room information
2 Double Beds or 1 King Bed
527-sq-foot room, balcony with partial ocean views
Internet - Free WiFi
Entertainment - 21-inch LED TV, premium channels, and iPod dock
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Smoking And Non-Smoking
Deluxe Room Ocean View, Kids & Teens Free + Flex Cancellation Options
Deluxe Room Ocean View, Kids & Teens Free + Flex Cancellation Options
Room information
2 Double Beds or 1 King Bed
527-sq-foot room, balcony with ocean views
Internet - Free WiFi
Entertainment - 21-inch LED TV, premium channels, and iPod dock
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Smoking And Non-Smoking
Governador Suite, Flex Cancellation Options
Governador Suite, Flex Cancellation Options
Room information
1 King Bed
525-sq-foot room, furnished patio with ocean views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 21-inch LED TV, premium channels, and iPod dock
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Walk Out Suites - Kids eat and stay free
Walk Out Suites - Kids eat and stay free
Room information
527-sq-foot room, balcony with ocean views
Internet - Free WiFi
Entertainment - 21-inch LED TV with premium channels, Netflix, iPod dock
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Getting there
Paseo del Carmen - 0.1 km / 0.1 mi
Plaza Paraiso - 0.2 km / 0.1 mi
Playa del Carmen Maritime Terminal - 0.4 km / 0.2 mi
Xaman Ha Aviary - 0.6 km / 0.4 mi
Mercado Playa del Carmen - 0.8 km / 0.5 mi
3D Museum of Wonders - 0.9 km / 0.6 mi
Playa del Carmen Main Beach - 1 km / 0.6 mi
Central Square - 1 km / 0.6 mi
Riviera Gran Casino - 1.1 km / 0.7 mi
Calle Corazón - 1.1 km / 0.7 mi
Nuestra Senora del Carmen Catholic Church - 1.2 km / 0.7 mi
Quinta Alegría Shopping Mall - 1.4 km / 0.9 mi
Cenote Chaak Tun - 1.7 km / 1 mi
Pier Navega - 1.7 km / 1 mi
Mamitas Beach - 1.7 km / 1.1 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 57.2 km / 35.5 mi
Cozumel Intl. Airport (CZM) - 33.6 km / 20.9 mi
The preferred airport for Playacar Palace All Inclusive is Cancun Intl. Airport (CUN).
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property requires that the ages of children entered during booking reflect their accurate ages at the time of travel.
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the promotional benefits. The hotel reserves the right to amend the rate if valid proof is not provided.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
- Contactless check-in and contactless check-out are available.
- Enhanced food service safety measures are in place.
- Individually-wrapped food options are available for breakfast, lunch, and dinner.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
- This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
- Airport shuttle fee: MXN 2000 per person (roundtrip)
- Airport shuttle fee per child: MXN 2000 (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
** Businesses earn 1 Qantas Point per AU$1 spent on eligible Qantas Hotels worldwide. Eligible Qantas hotels excludes Classic Hotel Rewards. A business must be a Qantas Business Rewards Member to earn Qantas Points for your business. Qantas Points are not earned on any amounts payable directly to the hotel. Conditions apply
