Crowne Plaza Hamburg - City Alster, an IHG Hotel
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Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Room information
1 King Bed
Soundproofed room
Internet - Free WiFi
Entertainment - 42-inch TV with satellite channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning
Eco-friendly - Energy-saving features
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Standard Suite, 1 King Bed, View (Alster View)
Standard Suite, 1 King Bed, View (Alster View)
Room information
1 King Bed
226 sq feet
Internet - Free WiFi
Entertainment - 42-inch TV with satellite channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning
Eco-friendly - Energy-saving features
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Premium Room, 1 King Bed
Premium Room, 1 King Bed
Room information
1 King Bed
258 sq feet
Internet - Free WiFi
Entertainment - 42-inch TV with satellite channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning
Eco-friendly - Energy-saving features
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Standard Room, 1 King Bed
Standard Room, 1 King Bed
Room information
1 King Bed
205 sq feet
Internet - Free WiFi
Entertainment - 42-inch TV with satellite channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning
Eco-friendly - Energy-saving features
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Standard Suite, 2 Twin Beds, View (Alster View)
Standard Suite, 2 Twin Beds, View (Alster View)
Room information
2 Twin Beds
Soundproofed room
Internet - Free WiFi
Entertainment - 42-inch TV with satellite channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning
Eco-friendly - Energy-saving features
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Standard Room, 2 Twin Beds
Standard Room, 2 Twin Beds
Room information
2 Twin Beds
Soundproofed room
Internet - Free WiFi
Entertainment - 42-inch TV with satellite channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning
Eco-friendly - Energy-saving features
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Standard Room
Standard Room
Room information
1 Twin Bed
Soundproofed room
Internet - Free WiFi
Entertainment - 42-inch TV with satellite channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning
Accessibility - Bathroom emergency pull cord
Eco-friendly - Energy-saving features
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Getting there
Alster Lakes - 0.5 km / 0.3 mi
Mundsburg Center - 1.2 km / 0.7 mi
Hamburger Kunsthalle - 1.5 km / 1 mi
Inner Alster Lake - 1.7 km / 1 mi
Museum of Arts and Crafts Hamburg - 1.7 km / 1 mi
Moenckebergstrasse - 1.8 km / 1.1 mi
Markthalle Hamburg - 2 km / 1.2 mi
Jungfernstieg - 2.1 km / 1.3 mi
Thalia-Theater - 2.1 km / 1.3 mi
Casino Esplanade - 2.3 km / 1.4 mi
Alsterarkaden - 2.3 km / 1.4 mi
Neuer Wall - 2.3 km / 1.5 mi
St. Peter's Church - 2.4 km / 1.5 mi
Planten un Blomen - 2.4 km / 1.5 mi
CHOCOVERSUM - 2.4 km / 1.5 mi
The preferred airport for Crowne Plaza Hamburg - City Alster, an IHG Hotel is Hamburg Airport (HAM) - 9.8 km / 6.1 mi
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
- Contactless check-out is available.
- Enhanced food service safety measures are in place.
- Individually-wrapped food options are available for breakfast, lunch, and dinner.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination.
- The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
- This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately EUR 26 per person
- Secured self parking fee: EUR 25 per day
- Nearby parking fee: EUR 15 per day
- Pet fee: EUR 25 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
** Businesses earn 1 Qantas Point per AU$1 spent on eligible Qantas Hotels worldwide. Eligible Qantas hotels excludes Classic Hotel Rewards. A business must be a Qantas Business Rewards Member to earn Qantas Points for your business. Qantas Points are not earned on any amounts payable directly to the hotel. Conditions apply
